Our VIP Service. Discreet and comfortable.

With our VIP Service we offer you a very individual form of traveling. Discreet and comfortable. You relax in the lounge specially set up for you and we take care of the rest. No queues, no formalities. Your trip starts and ends stress-free at Düsseldorf Airport. While you concentrate on your work in peace & quiet, or quite simply relax, we take care of the check-in or baggage reclaim and deal with all the formalities for you. And of course we’ll take you to your plane in our own VIP car.

What we offer

Scope of service for departing passengers

A comprehensive service awaits you as guest in our VIP Lounge: During your stay in our lounge, we are there for you non-stop. We take care of the check-in. We keep an eye on departure times and drive you straight to the plane in a comfortable vehicle.

Services for arriving passengers

You’re landing in Düsseldorf and want exclusive service? Be our guest! We pick you up straight from the plane in a comfortable car. We collect your luggage. We take care of you during your stay in the VIP Lounge.

Service for transferring guests

You’re connecting in Düsseldorf and want to use our VIP Service during the transfer time? We pick you up straight from the plane. We take care of you during your stay in the VIP Lounge. And when it’s time for your onward flight, we drive you back to the plane.

Groups in the VIP Lounge

Traveling in a group? No problem! Group support for groups from 16 to approx. 40 persons possible. We’ll make you an individual offer. Naturally, our VIP Team is also there to back you up. Please contact us.

How to find us

You’ll find the premises of the VIP Service close to Pier A, in the eastern extension in the ground floor.
The lounge has a direct driveway, so you arrive discreetly and unnoticed.

Enter via the Arrivals level. Follow the signs to “Luftfracht” (Cargo) and “VIP”.

 You can find more information on the map or the route description (PDF).

VIP Service cars

All journeys are made in an exclusive BMW 7-series or Mercedes Van. BMW is the official mobility partner of the VIP Lounge.

Services and prices at a glance

Basic services


VIP service (arrivals or departures) – (for the first person) incl. lounge use for 2 hours; incl. 2 items of baggage
248,99 €*
Transfer passengers - (for the first person) incl. lounge use for 2 hours; incl. 2 items of baggage

371,19 €*

Additional services


VIP service (each additional person travelling ) incl. lounge use for 2 hours; incl. 2 items of baggage 119,00 €*

Assistants during departure/arrival (use of VIP lounge), per person 58,98 €*

Handling of tax refunds (per person) 50,00 €*

VIP service (children between the ages of 7-15; only in connection with a basic service), per child 49,00 €*

VIP service (children up to the age of 6; only in connection with a basic service), per child no charge

Use of the VIP lounge (only in connection with a basic service) each additional hour or fraction thereof, per person
50,00 €*

Additional items of baggage (per item)
5,99 €*

VIP parking (per day and vehicle)
24,99 €*

VIP service – charge for cancellation between 12-24 hours before commencing travel
107,00 €

VIP service – charge for cancellation up to 12 hours before commencing travel
200,00 €

VIP service – supplement for booking within 24 hours of commencing travel 119,00 €*

 

*Prices include VAT.


You can download here comfortably an excerpt from our directory.