Book rides via smartphone app
Book your ride to or from Düsseldorf Airport at the touch of a button on your smartphone and use the convenient alternative to conventional means of transportation. Simply book the ride in the Uber app, meet the driver at the pick-up point in front of Terminal Exit B on the arrivals level and off you go!
Your journey begins here
For journeys from the airport with the Uber app, there is a special pick-up point (hub) centrally located at Terminal Exit B on the arrivals level (near the exit door D), where Uber app users and drivers can meet and start the arranged journey. The area is marked as a "Ride App Pickup" on site, clearly visible with the corresponding logo and therefore easy to find.
FAQ
Where does my journey start?
For journeys from the airport with the Uber app, there is a special pick-up point (hub) centrally located at Terminal Exit B on the arrivals level (near the exit door D), where Uber app users and drivers can meet and start the arranged journey. The area is marked as a "Ride App Pickup" on site, clearly visible with the corresponding logo and therefore easy to find.
Who will carry out the ride?
Uber cooperates exclusively with local, licensed rental car and cab companies that provide the transportation service. Without exception, the drivers of the partner companies have a passenger transport license and meet all the requirements for commercial passenger transport.
What are the prices like?
The special thing about arranging rides with car rental companies is that the price is displayed before the booking is made and does not change even if the journey takes longer or there is a traffic jam. With Uber Taxi, billing is based on the local cab rate.
How does billing work?
Once the journey is complete, cashless payment is automatically made by credit card, PayPal, Apple Pay or Google Pay.
Is booking via app secure?
The Uber app offers numerous safety features. For example, users can share traffic jams and the location of their journey with friends or family. They can also use PIN verification to ensure that they get into the right vehicle. Users tell the driver the four-digit PIN, who can only start the journey if it is the correct car.
Who can I contact if I have any questions?
Bei Fragen können sich die Nutzerinnen und Nutzer in der Uber-App unkompliziert an den Kundenservice wenden. Die Uber-App ist im Apple AppStore und Google Play Store herunterladbar.
Partners
