Authorities and agencies

Do you have any questions about ID and visa requirements? Would you like more information about the current weather conditions? Or do you have a request for the police station in the airport? Please use the contact options listed below.

Contact information

Name Website Telefon

Federal Police (Security control, Identity papers)

bundespolizei.de +49 (0)211 9518-118
German Meteorological Office dwd.de +49 (0)180 2 913 913 
(6ct/call, mobile max. 42ct/min within Germany)
Rhineland Chamber of Agriculture landwirtschaftskammer.de

+49 (0)211 4145-65

Federal Office of Civil Aviation, Düsseldorf branch office lba.de

+49 (0)211 9424-70

Police (Counter in the terminal building opened 6:00-21:00,

Police Station: Frachtstrasse 11, 40474 Düsseldorf)

polizei.nrw +49 (0)211 421-2266
Police Helicopter Group, Rhineland polizeifliegerstaffel.de
+49 (0)211 93964-44
Customs: General information (reachable by phone: Mon.-Fri. 8am - 5pm) General information
+49 (0)351 44834-510
Customs: Main office tourist traffic
zoll.de +49 (0)211 4216944
Customs: Cargo
zoll.de +49 (0)211 913818-0
Website
Telefon
+49 (0)180 2 913 913 
(6ct/call, mobile max. 42ct/min within Germany)
Website
Website
Website

Security control - get relaxed and comfortable to the gate

Customs - learn more about the import of goods, free and target quantities, etc.

Passport control - all information about the EasyPASS and passport as a passport replacement

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