FAQ
You can find the General Terms and Conditions for parking at Düsseldorf Airport at the following link:
From the end of March until summer 2025, automatic license plate recognition will be gradually introduced in all parking facilities, making entry and exit more convenient and user-friendly. The parking ticket is no longer required and the license plate number is the only means of identification. Further information can be found here.
In the Kiss & Fly Zone, vehicle license plates are already recorded by cameras when entering and exiting. If the free time in the Kiss & Fly stopping zone is not exceeded, the barriers open automatically on exit without the driver having to insert their ticket into the reader. The individual license plate data is deleted from the systems after 24 hours.
People with severe disabilities who have a blue European Parking Permit issued by the Road Traffic Office may park their vehicle free of charge in the “Terminal” and “Long-term” parking areas (does not apply to parking lots P11 and P12) at Düsseldorf Airport. Free parking in the “Kiss & Fly” area on the departure level is limited to a maximum of three hours.
The presentation of a disabled person's ID card is not sufficient for the use of a disabled parking space. Only parking permit holders can use the special parking facilities at Düsseldorf Airport, but not those picking up and dropping off passengers.
When leaving one of our parking garages, please announce yourself via the intercom system. An employee of the parking garage operator will come to the exit and activate it as soon as he has noted the number of your blue European Parking Permit and the license plate number.
If you have any further questions, simply contact us on +49 211 421-25 500
You can pay for online bookings conveniently using your credit card or PayPal.
At the airport, you can pay your parking fees with all major EC or credit cards.
Small amounts can be paid securely and contactlessly in cash at all pay machines.
There is also a mobile payment option so that you can pay your parking fee conveniently online without having to go to the pay machine.
Entry height up to 2.00 m: P1, P7
Entry height up to 2.10 m: P4, P5
Entry height up to 3.0 m: P23
Entry height up to 3.50 m: P12
Unlimited entry height: P11, P24
By booking online, you can secure your parking space of your choice in the parking garage of your choice or in the parking space you have chosen. You only pay a service fee of 3 euros if your booking was made at least 24 hours before the entrance. If you spontaneously book a parking space within the next hour to 24 hours, there is an express service fee of 10 euros.
When booking online, you can conveniently pay by credit card or PayPal.
The employees of the parking service switchboard are available not just on site, but also by telephone at any time. If you have any questions or problems, please use the call button on the barrier systems or the payment machines.
You can also send us an e-mail to parken@dus.com or simply call us on +49 (0)211 421-25 500.
Do you urgently need help because your car is broken down? No problem! We are always on hand to assist you in the event of car breakdowns or start problems on the Düsseldorf Airport grounds. Simply contact our parking service base on the following telephone number: +49 (0)211 421-25 500.
Your online booking can always be canceled up to 24 hours (up to 1 hour for express bookings) before the selected entry time or rebooked once. If you cancel, you will receive a full refund of the parking rate minus the service fee.
You can adjust or cancel your parking booking yourself in the customer portal.
Battery recharging station
Electric recharging points operated by Stadtwerke Düsseldorf (Düsseldorf Municipal Works, SWD) are available to parking customers of Düsseldorf Airport in multi-storey car parks P8, P7, P5 and P3. All battery recharging stations are equipped with a shockproof plug as well as a type 2 plug (Mennekes plug).
To start the charging process at the electric charging station, parking customers need a fuel card from the Düsseldorf city utility (Stadtwerke Düsseldorf AG) or one of the roaming partners of ladenetz.de. There is also contract-free charging without a fuel card using a smartphone and PayPal or credit card at the designated electric charging stations.
Find more information about the Stadtwerke Düsseldorf AG here.
Additional charging stations are available in car park P3. These charging stations have a type 2 socket (Mennekes plug), which requires you to bring your own charging cable. To use these, you need a charging card or an app from a corresponding roaming partner.
Shell petrol station
The Shell petrol station is located between multi-storey car park P5 and the car rental centre. It is thus located in direct proximity to the terminal. Particularly practical for car rental customers is that you can refuel "right next door" before returning the vehicle. In addition to the common fuels, natural gas and liquefied gas are also available here.
In addition, the petrol station has a modern car wash. Anyone who wishes to can wash his/her car here him/herself or have it cleaned professionally.
Book your parking space online in advance and secure interesting price advantages. Alternatively, you can of course park your car on one of our parking spaces at any time. The following parking tariff table provides an overview of the deviating tariffs without advance booking.
➜ On-site parking tariffs at a glance as PDF (dated from: 20.02.2025 - subject to alterations)