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General terms and conditions
You can find the General Terms and Conditions for parking at Düsseldorf Airport at the following link:
Payment options
You have the option of paying your parking fees with all major EC or credit cards at Düsseldorf Airport.
Small amounts can be paid safely and contactlessly at all pay machines.
Entrance
Please only use the QR code given when booking to enter and do not take an additional parking ticket. These are not taken into account by the booking system and must be billed or remunerated separately.
Height restrictions
Entrance height up to 2.00 m: P1, P7
Entrance height up to 2.10 m: P4, P5
Unlimited entrance height: P11, P12, P22, P23, P24, P26
Kiss & Fly
Parking for disabled passengers
Disabled people who own a blue European Parking Card issued by the Road Traffic Authority may park their vehicle free of charge in the air passenger parking spaces in the Terminal and Long-Term areas (does not apply to multi-storey car parks P11 and P12) at Düsseldorf Airport. You may stop free of charge in the “Kiss & Fly” area at the Departures level for a maximum of three hours.
Presenting only a disabled person's pass is not sufficient for the use of a disabled person's parking space. Only parking permit holders can take advantage of the special parking offer at Düsseldorf Airport, not persons collecting others from the airport or bringing them there.
When departing from one of our multi-storey car parks, please indicate this via the intercom. An employee of the multi-storey car park operator will come to the exit and will unlock it once he has noted the number of your blue European Parking Card as well as your vehicle's registration number.
If you have any further questions, simply contact us on:
Tel.: +49 (0)211-421-25 500
Parking space reservation and booking
You can reserve a parking space of your choice in the parking garage or in the parking space of your choice via online booking. All you have to do is pay a reservation fee of 3 euros if your reservation was made at least 24 hours before the entrance. If you spontaneously reserve a parking space for within the next 2 to 24 hours, an express reservation fee of 9 euros will apply. This fee includes the provision of your parking space in the "Terminal" fare zone up to 1 hour and in the "Long-term" tariff zone up to 4 hours before your announced parking date. You can also drive in when the display shows "OCCUPIED".
When booking online, you can conveniently pay by credit card or PayPal.
Parking service base
The employees of the parking service switchboard are available not just on site, but also by telephone at any time. If you have any questions or problems, please use the call button on the barrier systems or the payment machines.
You can also send us an e-mail to parken@dus.com or simply call us on +49 (0)211 421-25 500.
Shopping-Parkspecial
SkyTrain transfer
Start and car breakdown help
Do you urgently need help because your car is broken down? No problem! We are always on hand to assist you in the event of car breakdowns or start problems on the Düsseldorf Airport grounds. Simply contact our parking service base on the following telephone number: +49 (0)211 421-25 500.
Battery recharging station / petrol station
Battery recharging station
Electric recharging points operated by Stadtwerke Düsseldorf (Düsseldorf Municipal Works, SWD) are available to parking customers of Düsseldorf Airport in multi-storey car parks P8, P7 and P5. All battery recharging stations are equipped with a shockproof plug as well as a type 2 plug (Mennekes plug).
To start the charging process at the electric charging station, parking customers need a fuel card from the Düsseldorf city utility (Stadtwerke Düsseldorf AG) or one of the roaming partners of ladenetz.de. There is also contract-free charging without a fuel card using a smartphone and PayPal account (and soon credit card) at the designated electric charging stations.
Find more information about the Stadtwerke Düsseldorf AG here.
Shell petrol station
The Shell petrol station is located between multi-storey car park P5 and the car rental centre. It is thus located in direct proximity to the terminal. Particularly practical for car rental customers is that you can refuel "right next door" before returning the vehicle. In addition to the common fuels, natural gas and liquefied gas are also available here.
In addition, the petrol station has a modern car wash. Anyone who wishes to can wash his/her car here him/herself or have it cleaned professionally.
Parking Tariffs
Reserve your parking space online in advance and secure interesting price advantages. Alternatively, you can of course park your car on one of our parking spaces at any time. Since the tariffs can differ without pre-booking, both parking tariff tables offer you a transparent overview.
➜ Online parking tariffs at a glance as PDF (dated from: 07.2021 - subject to alterations)
➜ On-site parking tariffs at a glance as PDF (dated from: 06.2021 - subject to alterations)
You can find our cheap parking-specials here.