General terms and conditions
You can find the General Terms and Conditions for parking at Düsseldorf Airport at the following link:
Pick-up and drop-off ticket
You can conveniently pay for online bookings using your credit card or PayPal.
You have the option of paying your parking fees with all major EC or credit cards at Düsseldorf Airport.
Small amounts can be paid safely and contactlessly at all pay machines.
Entrance height up to 2.00 m: P1, P7
Entrance height up to 2.10 m: P4, P5
Unlimited entrance height: P11, P12, P22, P23, P24
Kiss & Fly
Parking for disabled passengers
Disabled people who own a blue European Parking Card issued by the Road Traffic Authority may park their vehicle free of charge in the air passenger parking spaces in the Terminal and Long-Term areas (does not apply to multi-storey car parks P11 and P12) at Düsseldorf Airport. You may stop free of charge in the “Kiss & Fly” area at the Departures level for a maximum of three hours.
Presenting only a disabled person's pass is not sufficient for the use of a disabled person's parking space. Only parking permit holders can take advantage of the special parking offer at Düsseldorf Airport, not persons collecting others from the airport or bringing them there.
When departing from one of our multi-storey car parks, please indicate this via the intercom. An employee of the multi-storey car park operator will come to the exit and will unlock it once he has noted the number of your blue European Parking Card as well as your vehicle's registration number.
If you have any further questions, simply contact us on:
Tel.: +49 (0)211-421-25 500
Parking space booking
By booking online, you can secure your parking space of your choice in the parking garage of your choice or in the parking space you have chosen. You only pay a service fee of 3 euros if your booking was made at least 24 hours before the entrance. If you spontaneously book a parking space within the next 2 to 24 hours, there is an express service fee of 9 euros.
When booking online, you can conveniently pay by credit card or PayPal.
Parking service base
The employees of the parking service switchboard are available not just on site, but also by telephone at any time. If you have any questions or problems, please use the call button on the barrier systems or the payment machines.
You can also send us an e-mail to firstname.lastname@example.org or simply call us on +49 (0)211 421-25 500.
Start and car breakdown help
Do you urgently need help because your car is broken down? No problem! We are always on hand to assist you in the event of car breakdowns or start problems on the Düsseldorf Airport grounds. Simply contact our parking service base on the following telephone number: +49 (0)211 421-25 500.
Cancellation and rebooking
Your online booking can be canceled free of charge up to 24 hours (up to 2 hours for express bookings) before the selected entry period or rebooked once free of charge.
You can adjust and cancel your parking space booking yourself in the customer portal.
Battery recharging station / petrol station
Battery recharging station
Electric recharging points operated by Stadtwerke Düsseldorf (Düsseldorf Municipal Works, SWD) are available to parking customers of Düsseldorf Airport in multi-storey car parks P8, P7, P5 and P3. All battery recharging stations are equipped with a shockproof plug as well as a type 2 plug (Mennekes plug).
To start the charging process at the electric charging station, parking customers need a fuel card from the Düsseldorf city utility (Stadtwerke Düsseldorf AG) or one of the roaming partners of ladenetz.de. There is also contract-free charging without a fuel card using a smartphone and PayPal or credit card at the designated electric charging stations.
Find more information about the Stadtwerke Düsseldorf AG here.
Additional charging stations are available in car park P3. These charging stations have a type 2 socket (Mennekes plug), which requires you to bring your own charging cable. To use these, you need a charging card or an app from a corresponding roaming partner.
Shell petrol station
The Shell petrol station is located between multi-storey car park P5 and the car rental centre. It is thus located in direct proximity to the terminal. Particularly practical for car rental customers is that you can refuel "right next door" before returning the vehicle. In addition to the common fuels, natural gas and liquefied gas are also available here.
In addition, the petrol station has a modern car wash. Anyone who wishes to can wash his/her car here him/herself or have it cleaned professionally.
Book your parking space online in advance and secure interesting price advantages. Alternatively, you can of course park your car on one of our parking spaces at any time. The following parking tariff table provides an overview of the deviating tariffs without advance booking.
➜ On-site parking tariffs at a glance as PDF (dated from: 03.2023 - subject to alterations)