Book rides via smartphone app
Book your ride to or from Düsseldorf Airport at the touch of a button on your smartphone and use the convenient alternative to conventional means of transportation. Just book your ride through the Uber or Bolt app, meet your driver at the pickup point outside Terminal Exit B on the arrivals level, and off you go!
Your journey begins here
For trips from the airport using the Uber or Bolt app, there is a designated pickup point (hub) located centrally at Terminal Exit B on the arrivals level (near Exit Door D), where users of the Uber or Bolt app and drivers can meet and begin their booked ride. The area is marked on-site as “Ride-App Pickup”, clearly displayed with the corresponding logos, making it easy to find.
FAQ
Where does my journey start?
For trips from the airport using the Bolt or Uber app, there is a designated pickup point (hub) located centrally at Terminal Exit B on the arrivals level (near Exit Door D). This is where Bolt and Uber app users meet their drivers to begin their booked ride. The area is marked on-site as “Ride-App Pickup,” clearly displayed with the corresponding logos, making it easy to find.
Who will carry out the ride?
Uber and Bolt work exclusively with local, licensed companies that provide transportation services. Without exception, the drivers of these partner companies hold a passenger transportation license and meet all requirements for commercial passenger transportation.
What are the prices like?
The special thing about arranging rides with car rental companies is that the price is displayed before the booking is made and does not change even if the journey takes longer or there is a traffic jam. With Uber Taxi, billing is based on the local cab rate.
How does billing work?
Once the journey is complete, cashless payment is automatically made by credit card, PayPal, Apple Pay or Google Pay.
Is booking via app secure?
The Bolt and Uber apps offer numerous safety features. For example, users can share the status and location of their ride with friends or family. In addition, they can use PIN verification to ensure they are getting into the right vehicle. Users provide the driver with the four-digit PIN, so the ride can only begin if it is the correct vehicle.
Who can I contact if I have any questions?
If users have any questions, they can easily contact customer service through the Bolt or Uber app. Both apps are available in the Apple App Store and the Google Play Store, where they can be downloaded.
Partners
