Have a good trip!

At the airport, we, together with our partners, do everything we can to ensure that you can start your holiday in a good mood. Here you find some travel tips and helpful links. 

Your travel checklist

When should I arrive at the airport?

  • Please plan enough time for the passenger processes and consider the recommendations of your airline or tour operator! However, it is not helpful if you arrive too early. The airlines usually do not open check-in earlier than three hours before departure.
  • Does your airline offer late night check-in the evening before the day of travel? This can make your travel much easier.
  • Tip: Plan your journey to the airport – for example by booking a parking space. And reserve a time slot for the seecurity control via DUSgateway, our free service. 
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Which baggage rules are important?

  • Find out more about the rules for hand luggage and checked baggage before you start your journey.
  • We recommend to reduce the hand luggage to a minimum.
  • Please make sure that you do not pack any dangerous goods and do not exceed prescribed limits, such as a maximum of 15 portable electronic devices. Good to know: checked luggage will also be x-rayed. Prohibited items will be removed and disposed of.
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When can I check in?

  • Please get in touch with your airline at what time the check-in for your flight starts. 
  • For early flights up to 7:00 a.m., Eurowings and Condor will open check-in on busy days at 3:00 a.m. The opening hours of the security checkpoints will be coordinated with the check-in times on these days. Have you booked an early flight with another airline? Check with your airline!
  • For all flights after 7:00 a.m. the check-in usually starts three hours before departure at the earliest.
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When does the security check open?

  • The opening hours of the checkpoints are coordinated with the check-in times.
  • Pay attention to the wating times, the announcements and instructions from our service staff.
  • New: DUSgateway – reserve your personal time slot for the security check free of charge.
  • Important for frequent flyers: You will find the priority lane for all flights permanently at the control point "Gates B".
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Please support the processes at the security control!

  • The bag with liquids and cosmetics as well as electronic devices must be checked separately.
  • Empty or dispose of beverage bottles beforehand.
  • Empty your pockets and put small items (keys, wallet, etc.) in your jacket or hand luggage. One lighter can be kept in your pocket.
  • Take off your jacket before the check.
Learn more

DUSgateway

Your smart way through the security check. New free service for your personal time slot reservation!
Book now

Do you have more questions about your journey?

Current flight information – mark your favorites!

On our website and in the DUS app you can quickly and easily check current flight times or conveniently tag a flight.
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The airline answers specific travel questions

If you have specific questions about your flight or your trip, it is best to contact your airline or tour operator directly.
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Traveling with children

When you travel with children, you often have very specific questions. Get an overview of the most important topics: from baby food to baby seats and baby care facilities.
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Service links A-Z

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