Tips and Links for your trip

Have a good trip!

We at Düsseldorf Airport, together with our partners,
are doing everything we can to make your journey relaxed and smooth. And we continuously focus our engagement on a good customer experience by improving the airport processes and service quality. For you.

Are you up to date with the main information about your trip? Here are some tips and helpful links for you.

Check list for your trip

Have travel documents ready

Check all your travel documents right in time! Are they complete and up-to-date? Have them ready to hand on the day of travel.

Plan your trip to the airport

Book a parking space at the airport in advance, reserve a rental car or check the train connections.

Consider the baggage rules

Please remember the rules for hand luggage and checked baggage.

Book a time slot for the security check

Book a time slot for the secutity control from 72 hours before departure with our service DUSgateway.

Use the Self Bag Drop service

Some airlines offer self bag drop: With this service, you can check in your baggage yourself.

Plan enough time for the passenger processes

The airlines usually open the check-in three hours before departure at the earliest.

Any questions?

Which baggage rules are important?

Hand luggage: Reduce the hand luggage to a minimum. And please consider the rules for hand luggage and checked baggage.
Checked baggage: Make sure that you do not pack any dangerous goods and do not exceed limits, such as a maximum of 15 portable electronic devices. Good to know: checked luggage will also be x-rayed. Prohibited items will be removed and disposed of.

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How can I check the status of my flight?

Most airlines inform their customers via app, email or direct message about the current flight status.
Alternatively, you can check current flight times on our website and in the DUS app.
In general: Follow the recommendations of the arlinesor the information provided by your tour operator.

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When does check in begin?

Check in online in advance so that you only have to drop off your baggage on the day of travel.
If possible, use the self bag drop to check in your baggage yourself.
The check-in counters open early in the morning at 4.00 am. However, check-in usually begins three hours before departure at the earliest. You can find out the exact time from your airline. The opening of the security checkpoints is coordinated with the check-in times.

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When does the security check open?

The opening hours of the checkpoints are coordinated with the check-in times.
Book your DUSgateway time slot for the security check free of charge!
Pay attention to the wating times, announcements and instructions from our service staff.
Good to know: You will find the priority lane for all flights at control point "Gates B".

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