Tips & links for your trip

Start your holiday relaxed from Düsseldorf Airport
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DUSgateway

Your smart way through the security check. New free service for your personal time slot reservation!
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Getting ready

Baggage information

Hand luggage, bulky luggage, transporting animals - all information at a glance.
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Where at the airport is...?

The location map provides information about the facilities and services.
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DUS App

Whether you are going on vacation or you are a frequent flyer - the DUS App is the right travel companion.
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At the airport

Check-in

All important information, e.g. what time does  check-in start and useful information about late night check-in.
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Security control

You should always consider enough time for the security check.
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Barrier-free travel

Exceptional service for passengers with disabilities and limited mobility is a priority for us.
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For a relaxed travel

VIP Service

Our VIP service offers individual travel with comfort and discretion.
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Lounge family special

Book your family special in one of our lounges for only 49,90€ for you and your family (2 adults, 2 children from 3-12 years)
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Undisturbed working

Workspace

Your retreat for mobile working and optimum efficiency
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DUSconference plus

Book a prestigious room with views of the airport apron for meetings, conferences, and displays. Modern workstations, Think Tanks, and boardrooms ensure the highest effectiveness.
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Thought of everything?

Inspiration & Booking

The Travel Market at the airport

Here you find expert advice every day in over 40 well-known travel agencies.
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Destinations from Düsseldorf

Still not sure where your next trip should go? Let yourself be inspired!
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Airport A-Z

Airlines A-Z

All airlines and their handling partners
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Authorities and agencies

Contact information of important authorities and offices
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Banks and cashpoints

In the terminal you’ll find two branches of the Change Group and one Sparkasse SB-Center. You’ll find cashpoints in various areas.
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Corona test center

Test center for travelers and visitors
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Airport Chaplaincy

The Airport’s Pastoral Care service offers life counselling for passengers, people collecting them and assistance in the event of emergencies.
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Children traveling alone

For the airlines, children traveling alone from A to B are routine.
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Customs

Here you will find out all about the import, transport and approval of permitted goods and products
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Hotels at Düsseldorf Airport

Choose between the Maritim Hotel Düsseldorf and the Sheraton Düsseldorf Airport Hotel.
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Info Desk - Do you have any question?

We are here to help you – at the information desks in the terminal daily from 5:00 a.m. to 12:15 a.m.
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Lost & Found

Have you lost or found something?
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Medical services

Get medical advice in the terminal
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Meeting Point

There is only one meeting point in the whole airport.
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Memorial and prayer rooms

The memorial and prayer room invites people from all over the world to pray in silence, to find peace and to draw new energy
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Passport control

Remember to check whether your ID card or passport is still valid at an early stage before beginning your journey!
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Postage and packages

You can send and collect parcels in the DHL Paketshop at WHSmith on the arrival level.
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Security control

Here it is checked whether you are carrying dangerous or prohibited items or prohibited liquids.
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Smoking lounge

Undisturbed pleasure for smokers: Lounges for smokers have been set up in the piers.
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VAT Refund

If you live outside the EU, you can have the VAT on items purchased within the EU refunded before your journey home.
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Wifi and internet

Stay connected with our wifi
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Workspace

Your retreat for mobile working and optimum efficiency
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