Tips & links for your trip

Start relaxed from Düsseldorf Airport
Learn more

DUSgateway

Your smart way through the security check. New free service for your personal time slot reservation!
Book now
Baggage information
Rules for hand luggage and checked baggage, bulky luggage, transporting animals - all information at a glance
Show overview
Where at the airport is...?
The location map provides
information about the
facilities and services
Shop map
DUS App
Whether you are going on vacation
or you are a frequent flyer - the
DUS App is the right travel companion
Read more

At the airport

Check-in

Information on the check-in, self bag drop and light night check-in
Learn more

Security control

Wating times, priority lanes, opening hours – all information at a glance
Read more

Barrier-free travel

Exceptional service for passengers with disabilities and limited mobility is a priority for us.
Learn more

For a relaxed travel

VIP Service

Our VIP service offers individual travel with comfort and discretion.
Read more

Lounge family special

Book your family special in one of our lounges for only 79,00€ for you and your family (2 adults, 1 children from 3-12 years)
Book now

Undisturbed working

Workspace

Your retreat for mobile working and optimum efficiency
More information

DUSconference plus

Book a prestigious room with views of the airport apron for meetings, conferences, and displays. Modern workstations, Think Tanks, and boardrooms ensure the highest effectiveness.
More information

Thought of everything?

Inspiration & Booking

The Travel Market at the airport

Here you find expert advice every day in about 20 well-known travel agencies.
Show all travel agencies

Destinations from Düsseldorf

Still not sure where your next trip should go? Let yourself be inspired!
Show overview

Arriving at Düsseldorf Airport

Passport control, baggage claim, lost & found - all important information for arriving passengers
Read more

Airport A-Z

Airlines A-Z

All airlines and their handling partners
Show now

Authorities and agencies

Contact information of important authorities and offices
More information

Banks and cashpoints

In the terminal you’ll find two branches of the Change Group and one Sparkasse SB-Center. You’ll find cashpoints in various areas.
More information

Airport Chaplaincy

The Airport’s Pastoral Care service offers life counselling for passengers, people collecting them and assistance in the event of emergencies.
More information

Children traveling alone

For the airlines, children traveling alone from A to B are routine.
More information

Customs

Here you will find out all about the import, transport and approval of permitted goods and products
More information

Hotels at Düsseldorf Airport

Choose between the Maritim Hotel Düsseldorf and the Sheraton Düsseldorf Airport Hotel.
More information

Info Desk - Do you have any question?

We are here to help you – at the information desks in the terminal daily from 5:00 a.m. to 12:15 a.m.
More information

Lost & Found

Have you lost or found something?
More information

Medical services

Get medical advice in the terminal
More information

Meeting Point

There is only one meeting point in the whole airport.
More information

Memorial and prayer rooms

The memorial and prayer room invites people from all over the world to pray in silence, to find peace and to draw new energy
More information

Passport control

Remember to check whether your ID card or passport is still valid at an early stage before beginning your journey!
More information

Postage and packages

You can send and collect parcels in the DHL Paketshop at WHSmith on the arrival level.
More information

Security control

Wating times, priority lanes, opening hours – all information at a glance
More information

Smoking lounge

Undisturbed pleasure for smokers: Lounges for smokers have been set up in the piers.
More information

Tax Refund

If you live outside the EU, you can have the VAT on items purchased within the EU refunded before your journey home.
More information

Wifi and internet

Stay connected with our wifi
More information

Workspace

Your retreat for mobile working and optimum efficiency
More information

Mo
Tu
We
Th
Fr
Sa
Su