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Start your holiday relaxed from Düsseldorf Airport
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DUSgateway
Your smart way through the security check. New free service for your personal time slot reservation!
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Getting ready
Baggage information
Hand luggage, bulky luggage, transporting animals - all information at a glance.
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Where at the airport is...?
The location map provides information about the facilities and services.
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DUS App
Whether you are going on vacation or you are a frequent flyer - the DUS App is the right travel companion.
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At the airport
Check-in
All important information, e.g. what time does check-in start and useful information about late night check-in.
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Security control
You should always consider enough time for the security check.
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Barrier-free travel
Exceptional service for passengers with disabilities and limited mobility is a priority for us.
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For a relaxed travel
VIP Service
Our VIP service offers individual travel with comfort and discretion.
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Lounge family special
Book your family special in one of our lounges for only 49,90€ for you and your family (2 adults, 2 children from 3-12 years)
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Undisturbed working
Workspace
Your retreat for mobile working and optimum efficiency
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DUSconference plus
Book a prestigious room with views of the airport apron for meetings, conferences, and displays. Modern workstations, Think Tanks, and boardrooms ensure the highest effectiveness.
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Thought of everything?
Are your travel documents complete?
Plan your journey to the airport right in time!
Discover the shops and restaurants at the airport!
Don't miss the best duty free offers!
Inspiration & Booking
The Travel Market at the airport
Here you find expert advice every day in over 40 well-known travel agencies.
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Destinations from Düsseldorf
Still not sure where your next trip should go? Let yourself be inspired!
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Airport A-Z
Airlines A-Z
All airlines and their handling partners
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Authorities and agencies
Contact information of important authorities and offices
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Banks and cashpoints
In the terminal you’ll find two branches of the Change Group and one Sparkasse SB-Center. You’ll find cashpoints in various areas.
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Corona test center
Test center for travelers and visitors
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Airport Chaplaincy
The Airport’s Pastoral Care service offers life counselling for passengers, people collecting them and assistance in the event of emergencies.
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Children traveling alone
For the airlines, children traveling alone from A to B are routine.
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Customs
Here you will find out all about the import, transport and approval of permitted goods and products
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Hotels at Düsseldorf Airport
Choose between the Maritim Hotel Düsseldorf and the Sheraton Düsseldorf Airport Hotel.
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Info Desk - Do you have any question?
We are here to help you – at the information desks in the terminal daily from 5:00 a.m. to 12:15 a.m.
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Lost & Found
Have you lost or found something?
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Medical services
Get medical advice in the terminal
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Meeting Point
There is only one meeting point in the whole airport.
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Memorial and prayer rooms
The memorial and prayer room invites people from all over the world to pray in silence, to find peace and to draw new energy
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Passport control
Remember to check whether your ID card or passport is still valid at an early stage before beginning your journey!
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Postage and packages
You can send and collect parcels in the DHL Paketshop at WHSmith on the arrival level.
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Security control
Here it is checked whether you are carrying dangerous or prohibited items or prohibited liquids.
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Smoking lounge
Undisturbed pleasure for smokers: Lounges for smokers have been set up in the piers.
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VAT Refund
If you live outside the EU, you can have the VAT on items purchased within the EU refunded before your journey home.
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Wifi and internet
Stay connected with our wifi
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Workspace
Your retreat for mobile working and optimum efficiency
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