Departures Map
Our terminal has a Departures level (E1) and an Arrivals level (E0). You can easily reach the departure gates in Piers A, B and C from the check-in hall (Departures level). Here you see the map of the Departures level, focused on information for travelers. Detailed information and maps for parking, shops and restaurants as well as for barrier-free travel can be found on specific pages.
Click on the icons for more information! Are you looking for another airport map? Use the buttons to switch.
Quick finder
Important points and services at Düsseldorf Airport from A to Z
| What? | Where? | Link |
|---|---|---|
| Airport administration | in the Airport City, within walking distance of the terminal | – |
| Baggage tracing | Arrivals Level; security and public area | More info |
|
Baggage wrapping / Safer Bag |
Departure Level; public area | More info |
| Bakery | in all passenger and visitor areas in the security and public area | More info |
| Bulky luggage | Departure Level, public area | More info |
| Bar | in all passenger and visitor areas in the security and public area | More info |
| Bus stop | Arrivals Level, in front of the terminal | More info |
| Café | in all passenger and visitor areas in the security and public area | More info |
| Car rental center | designated parking garage, within walking distance of the terminal | More info |
| Car sharing | DUSsharing hub, close to the terminal (two minutes' walk) | More info |
| Cash machine | Departures Level, Arrivals Level, security and public area | More info |
| Charging station for e-car | in the parking garages P3, P5, P7 and P8 | More info |
| Check-in counters | Departures Level, public area | More info |
| Check-in kiosks | Departure Level, public area | More info |
| Conference center | Level 3 in the terminal, public area | More info |
|
Currency Exchange |
in all passenger and visitor areas in the security and public area | More info |
| Customs office | Departure Level (public area), Arrivals Level (near the baggage claim) | More info |
| Disabled toilets | in all passenger and visitor areas in the security and public area | – |
| DUSsharing Hub | close to the terminal (two minutes on foot) | More info |
| Duty Free Shop | Security area, in the piers (Departure Level) | More info |
| E-bikes | E-DUSsharing hub, close to the terminal (two minutes on foot) | More info |
| Electric charging station | in the parking garages P3, P5, P7 and P8 | More info |
| E-scooter | DUSsharing hub, close to the terminal (two minutes on foot) | More info |
| Federal Police | Departure Level, public area | More info |
| Fotobox | Deoarture and Arrivals Level, public area | – |
| Gastronomy | in all passenger and visitor areas in the security and public area | More info |
| Hotel | Sheraton Airport Hotel directly in front of the terminal, Maritim Hotel in Airport City | More info |
| Information | Departures Level, Arrivals Level, public area | More info |
| Lost & found office | Parking garage P3, first floor, Arrivals Level; public area | More info |
| Lounges | in all three piers in the security area (A,B,C) | More info |
| Luggage cart | Departures Level public area, Arrivals Level public and security area | – |
| Luggage storage | Parking garage 3, first floor, Arrivals Level, public area | More info |
| Meeting Point | Arrivals Level, public area | More info |
| Memorial room | Level 3 in the terminal, public area | More info |
| Muslim prayer room | Departure Level, security area, pier C | More info |
| Parcel shop | Arrivals Level, public area | – |
| Parking service center | Departure Level, public area | More info |
| Passport control / Border control | Security area, in the piers (Departure Level) | More info |
| Pastoral care | Departure Level, public area | More info |
| Petrol station | next to parking garage P5 | More info |
| Pharmacy | Departure Level, public area | More info |
| Police station | Departure Level, public area | More info |
| Post box | Departure Level, public area | – |
| Rental car counters | Arrivals Level, public area | More info |
| Restaurants | in all passenger and visitor areas in the security and public area | More info |
| Ride hailing services | designated pick-up area, Arrivals Level in front of the terminal | More info |
| S-Bahn station | Underground Level below the terminal (only S11) | More info |
| Security control | Departures Level, at every pier (A, B, C) | More info |
| Self Bag Drop | Departures Level, public area | More info |
| Sharing vehicles | DUSsharing hub, located close to the terminal (two minutes' walk) | More info |
| Shops | in all passenger and visitor areas in the security and public area | More info |
| SkyTrain | Stations at the airport train station, parking garage 4 or 5, terminal areas A and B, terminal area C | More info |
| Smokers lounge | Security area, in the piers (Departure Level) | More info |
| Smoking areas | in the public area: outside the building; in the security area: smokers' lounge | More info |
| Supermarket | Arrivals Level, public area | More info |
| Tax Refund | Departure Level, public area | More info |
| Taxi | Arrivals Level, in front of the terminal | More info |
| Ticket counter | Departure Level, public area | More info |
| Toilets | in all passenger and visitor areas in the security and public area | – |
| Train station | on the eastern edge of the airport grounds, transfer by SkyTrain | More info |
| Transfer buses | Arrivals Level, in front of the terminal | More info |
| Travel market | Gallery Level in the terminal, public area | More info |
| VIP Service | Arrivals Level | More info |
Airport administration
Where?
in the Airport City, within walking distance of the terminal
Link
–
Baggage tracing
Where?
Arrivals Level; security and public area
Link
Baggage wrapping / Safer Bag
Where?
Departure Level; public area
Link
Bakery
Where?
in all passenger and visitor areas in the security and public area
Link
Bulky luggage
Where?
Departure Level, public area
Link
Bar
Where?
in all passenger and visitor areas in the security and public area
Link
Bus stop
Where?
Arrivals Level, in front of the terminal
Link
Café
Where?
in all passenger and visitor areas in the security and public area
Link
Car rental center
Where?
designated parking garage, within walking distance of the terminal
Link
Car sharing
Where?
DUSsharing hub, close to the terminal (two minutes' walk)
Link
Cash machine
Where?
Departures Level, Arrivals Level, security and public area
Link
Charging station for e-car
Where?
in the parking garages P3, P5, P7 and P8
Link
Check-in counters
Where?
Departures Level, public area
Link
Check-in kiosks
Where?
Departure Level, public area
Link
Conference center
Where?
Level 3 in the terminal, public area
Link
Currency Exchange
Where?
in all passenger and visitor areas in the security and public area
Link
Customs office
Where?
Departure Level (public area), Arrivals Level (near the baggage claim)
Link
Disabled toilets
Where?
in all passenger and visitor areas in the security and public area
Link
–
DUSsharing Hub
Where?
close to the terminal (two minutes on foot)
Link
Duty Free Shop
Where?
Security area, in the piers (Departure Level)
Link
E-bikes
Where?
E-DUSsharing hub, close to the terminal (two minutes on foot)
Link
Electric charging station
Where?
in the parking garages P3, P5, P7 and P8
Link
E-scooter
Where?
DUSsharing hub, close to the terminal (two minutes on foot)
Link
Federal Police
Where?
Departure Level, public area
Link
Fotobox
Where?
Deoarture and Arrivals Level, public area
Link
–
Gastronomy
Where?
in all passenger and visitor areas in the security and public area
Link
Hotel
Where?
Sheraton Airport Hotel directly in front of the terminal, Maritim Hotel in Airport City
Link
Information
Where?
Departures Level, Arrivals Level, public area
Link
Lost & found office
Where?
Parking garage P3, first floor, Arrivals Level; public area
Link
Lounges
Where?
in all three piers in the security area (A,B,C)
Link
Luggage cart
Where?
Departures Level public area, Arrivals Level public and security area
Link
–
Luggage storage
Where?
Parking garage 3, first floor, Arrivals Level, public area
Link
Meeting Point
Where?
Arrivals Level, public area
Link
Memorial room
Where?
Level 3 in the terminal, public area
Link
Muslim prayer room
Where?
Departure Level, security area, pier C
Link
Parcel shop
Where?
Arrivals Level, public area
Link
–
Parking service center
Where?
Departure Level, public area
Link
Passport control / Border control
Where?
Security area, in the piers (Departure Level)
Link
Pastoral care
Where?
Departure Level, public area
Link
Petrol station
Where?
next to parking garage P5
Link
Pharmacy
Where?
Departure Level, public area
Link
Police station
Where?
Departure Level, public area
Link
Post box
Where?
Departure Level, public area
Link
–
Rental car counters
Where?
Arrivals Level, public area
Link
Restaurants
Where?
in all passenger and visitor areas in the security and public area
Link
Ride hailing services
Where?
designated pick-up area, Arrivals Level in front of the terminal
Link
S-Bahn station
Where?
Underground Level below the terminal (only S11)
Link
Security control
Where?
Departures Level, at every pier (A, B, C)
Link
Self Bag Drop
Where?
Departures Level, public area
Link
Sharing vehicles
Where?
DUSsharing hub, located close to the terminal (two minutes' walk)
Link
Shops
Where?
in all passenger and visitor areas in the security and public area
Link
SkyTrain
Where?
Stations at the airport train station, parking garage 4 or 5, terminal areas A and B, terminal area C
Link
Smokers lounge
Where?
Security area, in the piers (Departure Level)
Link
Smoking areas
Where?
in the public area: outside the building; in the security area: smokers' lounge
Link
Supermarket
Where?
Arrivals Level, public area
Link
Tax Refund
Where?
Departure Level, public area
Link
Taxi
Where?
Arrivals Level, in front of the terminal
Link
Ticket counter
Where?
Departure Level, public area
Link
Toilets
Where?
in all passenger and visitor areas in the security and public area
Link
–
Train station
Where?
on the eastern edge of the airport grounds, transfer by SkyTrain
Link
Transfer buses
Where?
Arrivals Level, in front of the terminal
Link
Travel market
Where?
Gallery Level in the terminal, public area
Link
VIP Service
Where?
Arrivals Level
Link