+++ Strike announcement at Lufthansa (April 13/14) and Eurowings (April 13). Please check with your airline for your flight status. +++
+++ Strike announcement at Lufthansa (April 13/14) and Eurowings (April 13). Please check with your airline for your flight status. +++
Arrivals Map
Our terminal has a Departures level (E1) and an Arrivals level (E0), which are connected by elevators and escalators. Here you see the map with the most relevant information for arriving passengers. Detailed information and maps for parking, shops and restaurants as well as for barrier-free travel can be found on specific pages.
Click on the icons for more information! Are you looking for information on another airport area? Use the buttons to switch to the Airport Map or to the Departures Map.
Quick finder
Important points and services at Düsseldorf Airport from A to Z
| What? | Where? | Link |
|---|---|---|
| Airport administration | in the Airport City, within walking distance of the terminal | – |
| Baggage tracing | Arrivals Level; security and public area | More info |
|
Baggage wrapping / Safer Bag |
Departure Level; public area | More info |
| Bakery | in all passenger and visitor areas in the security and public area | More info |
| Bulky luggage | in all passenger and visitor areas in the security and public area | More info |
| Bar | Departure Level, public area | More info |
| Bus stop | Arrivals Level, in front of the terminal | More info |
| Café | in all passenger and visitor areas in the security and public area | More info |
| Car rental center | designated parking garage, within walking distance of the terminal | More info |
| Car sharing | DUSsharing hub, close to the terminal (two minutes' walk) | More info |
| Cash machine | Departures Level, Arrivals Level, security and public area | More info |
| Charging station for e-car | in the parking garages P3, P5, P7 and P8 | More info |
| Check-in counters | Departures Level, public area | More info |
| Check-in kiosks | Departure Level, public area | More info |
| Conference center | Level 3 in the terminal, public area | More info |
|
Currency Exchange |
in all passenger and visitor areas in the security and public area | More info |
| Customs office | Departure Level (public area), Arrivals Level (near the baggage claim) | More info |
| DUSsharing Hub | in all passenger and visitor areas in the security and public area | – |
| Duty Free Shop | close to the terminal (two minutes on foot) | More info |
| E-bikes | Security area, in the piers (Departure Level) | More info |
| Electric charging station | E-DUSsharing hub, close to the terminal (two minutes on foot) | More info |
| E-scooter | in the parking garages P3, P5, P7 and P8 | More info |
| Federal Police | DUSsharing hub, close to the terminal (two minutes on foot) | More info |
| Fotobox | Departure Level, public area | More info |
| Gastronomy | Deoarture and Arrivals Level, public area | – |
| Hotel | in all passenger and visitor areas in the security and public area | More info |
| Information | Sheraton Airport Hotel directly in front of the terminal, Maritim Hotel in Airport City | More info |
| Lost & found office | Departures Level, Arrivals Level, public area | More info |
| Lounges | Parking garage P3, first floor, Arrivals Level; public area | More info |
| Luggage cart | in all three piers in the security area (A,B,C) | More info |
| Luggage storage | Departures Level public area, Arrivals Level public and security area | – |
| Meeting Point | Parking garage 3, first floor, Arrivals Level, public area | More info |
| Memorial room | Arrivals Level, public area | More info |
| Muslim prayer room | Level 3 in the terminal, public area | More info |
| Parcel shop | Departure Level, security area, pier C | More info |
| Parking service center | Arrivals Level, public area | – |
| Passport control / Border control | Departure Level, public area | More info |
| Pastoral care | Security area, in the piers (Departure Level) | More info |
| Petrol station | Departure Level, public area | More info |
| Pharmacy | next to parking garage P5 | More info |
| Police station | Departure Level, public area | More info |
| Post box | Departure Level, public area | More info |
| Rental car counters | Departure Level, public area | – |
| Restaurants | Arrivals Level, public area | More info |
| Ride hailing services | in all passenger and visitor areas in the security and public area | More info |
| S-Bahn station | designated pick-up area, Arrivals Level in front of the terminal | More info |
| Security control | Underground Level below the terminal (only S11) | More info |
| Self Bag Drop | Departures Level, at every pier (A, B, C) | More info |
| Sharing vehicles | Departures Level, public area | More info |
| Shops | DUSsharing hub, located close to the terminal (two minutes' walk) | More info |
| SkyTrain | in all passenger and visitor areas in the security and public area | More info |
| Smokers lounge | Stations at the airport train station, parking garage 4 or 5, terminal areas A and B, terminal area C | More info |
| Smoking areas | Security area, in the piers (Departure Level) | More info |
| Supermarket | in the public area: outside the building; in the security area: smokers' lounge | More info |
| Tax Refund | Arrivals Level, public area | More info |
| Taxi | Departure Level, public area | More info |
| Ticket counter | Arrivals Level, in front of the terminal | More info |
| Toilets | Departure Level, public area | More info |
| Toilets for disabled passengers | in all passenger and visitor areas in the security and public area | – |
| Train station | on the eastern edge of the airport grounds, transfer by SkyTrain | More info |
| Transfer buses | Arrivals Level, in front of the terminal | More info |
| Travel market | Gallery Level in the terminal, public area | More info |
| VIP Service | Arrivals Level | More info |
Airport administration
Where?
in the Airport City, within walking distance of the terminal
Link
–
Baggage tracing
Where?
Arrivals Level; security and public area
Link
Baggage wrapping / Safer Bag
Where?
Departure Level; public area
Link
Bakery
Where?
in all passenger and visitor areas in the security and public area
Link
Bulky luggage
Where?
in all passenger and visitor areas in the security and public area
Link
Bar
Where?
Departure Level, public area
Link
Bus stop
Where?
Arrivals Level, in front of the terminal
Link
Café
Where?
in all passenger and visitor areas in the security and public area
Link
Car rental center
Where?
designated parking garage, within walking distance of the terminal
Link
Car sharing
Where?
DUSsharing hub, close to the terminal (two minutes' walk)
Link
Cash machine
Where?
Departures Level, Arrivals Level, security and public area
Link
Charging station for e-car
Where?
in the parking garages P3, P5, P7 and P8
Link
Check-in counters
Where?
Departures Level, public area
Link
Check-in kiosks
Where?
Departure Level, public area
Link
Conference center
Where?
Level 3 in the terminal, public area
Link
Currency Exchange
Where?
in all passenger and visitor areas in the security and public area
Link
Customs office
Where?
Departure Level (public area), Arrivals Level (near the baggage claim)
Link
DUSsharing Hub
Where?
in all passenger and visitor areas in the security and public area
Link
–
Duty Free Shop
Where?
close to the terminal (two minutes on foot)
Link
E-bikes
Where?
Security area, in the piers (Departure Level)
Link
Electric charging station
Where?
E-DUSsharing hub, close to the terminal (two minutes on foot)
Link
E-scooter
Where?
in the parking garages P3, P5, P7 and P8
Link
Federal Police
Where?
DUSsharing hub, close to the terminal (two minutes on foot)
Link
Fotobox
Where?
Departure Level, public area
Link
Gastronomy
Where?
Deoarture and Arrivals Level, public area
Link
–
Hotel
Where?
in all passenger and visitor areas in the security and public area
Link
Information
Where?
Sheraton Airport Hotel directly in front of the terminal, Maritim Hotel in Airport City
Link
Lost & found office
Where?
Departures Level, Arrivals Level, public area
Link
Lounges
Where?
Parking garage P3, first floor, Arrivals Level; public area
Link
Luggage cart
Where?
in all three piers in the security area (A,B,C)
Link
Luggage storage
Where?
Departures Level public area, Arrivals Level public and security area
Link
–
Meeting Point
Where?
Parking garage 3, first floor, Arrivals Level, public area
Link
Memorial room
Where?
Arrivals Level, public area
Link
Muslim prayer room
Where?
Level 3 in the terminal, public area
Link
Parcel shop
Where?
Departure Level, security area, pier C
Link
Parking service center
Where?
Arrivals Level, public area
Link
–
Passport control / Border control
Where?
Departure Level, public area
Link
Pastoral care
Where?
Security area, in the piers (Departure Level)
Link
Petrol station
Where?
Departure Level, public area
Link
Pharmacy
Where?
next to parking garage P5
Link
Police station
Where?
Departure Level, public area
Link
Post box
Where?
Departure Level, public area
Link
Rental car counters
Where?
Departure Level, public area
Link
–
Restaurants
Where?
Arrivals Level, public area
Link
Ride hailing services
Where?
in all passenger and visitor areas in the security and public area
Link
S-Bahn station
Where?
designated pick-up area, Arrivals Level in front of the terminal
Link
Security control
Where?
Underground Level below the terminal (only S11)
Link
Self Bag Drop
Where?
Departures Level, at every pier (A, B, C)
Link
Sharing vehicles
Where?
Departures Level, public area
Link
Shops
Where?
DUSsharing hub, located close to the terminal (two minutes' walk)
Link
SkyTrain
Where?
in all passenger and visitor areas in the security and public area
Link
Smokers lounge
Where?
Stations at the airport train station, parking garage 4 or 5, terminal areas A and B, terminal area C
Link
Smoking areas
Where?
Security area, in the piers (Departure Level)
Link
Supermarket
Where?
in the public area: outside the building; in the security area: smokers' lounge
Link
Tax Refund
Where?
Arrivals Level, public area
Link
Taxi
Where?
Departure Level, public area
Link
Ticket counter
Where?
Arrivals Level, in front of the terminal
Link
Toilets
Where?
Departure Level, public area
Link
Toilets for disabled passengers
Where?
in all passenger and visitor areas in the security and public area
Link
–
Train station
Where?
on the eastern edge of the airport grounds, transfer by SkyTrain
Link
Transfer buses
Where?
Arrivals Level, in front of the terminal
Link
Travel market
Where?
Gallery Level in the terminal, public area
Link
VIP Service
Where?
Arrivals Level
Link