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Airport A-Z
Airport A-Z
All important information and services in alphabetical order
Airport Chaplaincy
The Airport’s Pastoral Care service offers life counselling for passengers, people collecting them and assistance in the event of emergencies.
More information
Authorities and agencies
Contact information of important authorities and offices
More information
Banks and cashpoints
In the terminal you’ll find two branches of the Change Group and one Sparkasse SB-Center. You’ll find cashpoints in various areas.
More information
Children traveling alone
For the airlines, children traveling alone from A to B are routine.
More information
Corona test center
Test center for travelers and visitors
Learn more
Customs
Here you will find out all about the import, transport and approval of permitted goods and products
More information
Drones at Düsseldorf Airports
The most important rules and useful information and links about drone flights at airports.
More information
DUS airport app
The perfect companion for travelers and pick up
More information
DUSgateway
Your smart way through the security check. New free service for your personal time slot reservation!
Book now
Hotels at Düsseldorf Airport
Choose between the Maritim Hotel Düsseldorf and the Sheraton Düsseldorf Airport Hotel.
More information
Info Desk - Do you have any question?
We are here to help you – at the information desks in the terminal daily from 5:00 a.m. to 12:15 a.m.
More information
Lost & Found
Have you lost or found something?
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Memorial and prayer rooms
The memorial and prayer room invites people from all over the world to pray in silence, to find peace and to draw new energy
More information
Medical services
Get medical advice in the terminal
More information
Meeting Point
There is only one meeting point in the whole airport.
More information
Passport control
Remember to check whether your ID card or passport is still valid at an early stage before beginning your journey!
More information
Postage and packages
You can send and collect parcels in the DHL Paketshop at WHSmith on the arrival level.
More information
Printing Service
Print out your papers and documents at the DUSconference plus
More information
Security control
Here it is checked whether you are carrying dangerous or prohibited items or prohibited liquids.
More information
Smoking lounge
Undisturbed pleasure for smokers: Lounges for smokers have been set up in the piers.
More information
VAT Refund
If you live outside the EU, you can have the VAT on items purchased within the EU refunded before your journey home.
More information
Wifi and internet
Stay connected with our wifi
More information
Workspace
Your retreat for mobile working and optimum efficiency
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