Airport A-Z All important information and services in alphabetical order
Airport Chaplaincy The Airport’s Pastoral Care service offers life counselling for passengers, people collecting them and assistance in the event of emergencies. More information
Authorities and agencies Contact information of important authorities and offices More information
Banks and cashpoints In the terminal you’ll find two branches of the Change Group and one Sparkasse SB-Center. You’ll find cashpoints in various areas. More information
Charging possibilities Discover all the charging options for smartphones and laptops in the catering outlets at Düsseldorf Airport More information
Children traveling alone For the airlines, children traveling alone from A to B are routine. More information
Currency Exchange Order your foreign currency online with Prosegur Change before you fly and enjoy the best deal: 0% commission & great rates! More information
Customs Here you will find out all about the import, transport and approval of permitted goods and products More information
Drones at Düsseldorf Airports The most important rules and useful information and links about drone flights at airports. More information
DUSgateway Your smart way through the security check. New free service for your personal time slot reservation! Book now
Hotels at Düsseldorf Airport Choose between the Maritim Hotel Düsseldorf and the Sheraton Düsseldorf Airport Hotel. More information
Info Desk - Do you have any question? We are here to help you – at the information desks in the terminal daily from 5:00 a.m. to 12:15 a.m. More information
Lost & Found Have you lost or found something? More information
Memorial and prayer rooms The memorial and prayer room invites people from all over the world to pray in silence, to find peace and to draw new energy More information
Medical services Get medical advice in the terminal More information
Meeting Point There is only one meeting point in the whole airport. More information
Passport control Remember to check whether your ID card or passport is still valid at an early stage before beginning your journey! More information
Postage and packages You can send and collect parcels in the DHL Paketshop at WHSmith on the arrival level. More information
Printing Service Print out your papers and documents at the DUSconference plus More information
Security control Wating times, priority lanes, opening hours – all information at a glance More information
Smoking lounge Undisturbed pleasure for smokers: Lounges for smokers have been set up in the piers. More information
Tax Refund If you live outside the EU, you can have the VAT on items purchased within the EU refunded before your journey home. More information
Wifi and internet Stay connected with our wifi More information
Workspace Your retreat for mobile working and optimum efficiency More information

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