+++ Corona travel information +++ Travel tips +++ Current changes at the airport: passenger information, lounges, shops and more ...

+++ Corona travel information +++ Travel tips +++ Current changes at the airport: passenger information, lounges, shops and more ...
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Airport A-Z

All important information and services in alphabetical order
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Please note

The processes and services at the airport will be continuously adapted to the current situation during the corona pandemic. Therefore, there may always be changes in opening times, restricted offers or temporary closings. We have compiled all important information for you on a separate page.

Airport Chaplaincy

The Airport’s Pastoral Care service offers life counselling for passengers, people collecting them and assistance in the event of emergencies.
More information

Authorities and agencies

Contact information of important authorities and offices on topics related to Düsseldorf Airport
More information

Banks and cashpoints

In the terminal you’ll find two branches of the Change Group and one Sparkasse SB-Center. You’ll find cashpoints in various areas.
More information

Children traveling alone

For the airlines, children traveling alone from A to B are routine.
More information

Customs

Here you will find out all about the import, transport and approval of permitted goods and products
More information

Deposit service

Want to leave documents, keys or messages at the Airport?
More information

Drones at Düsseldorf Airports

The most important rules and useful information and links about drone flights at airports.
More information

DUS airport app

The perfect companion for travelers and pick up
More information

Hotels at Düsseldorf Airport

Choose between the Maritim Hotel Düsseldorf and the Sheraton Düsseldorf Airport Hotel.
More information

Info Desk - Do you have any question?

We are here to help you! Call us daily from 06:15 a.m. till 10 p.m.!
More information

Lost & Found

If you’ve lost or found something, please contact Lost & Found at the airport as soon as possible.
More information

Memorial and prayer rooms

The memorial and prayer room invites people from all over the world to pray in silence, to find peace and to draw new energy
More information

Medical services

Get medical advice in the terminal
More information

Meeting Point

There is only one meeting point in the whole airport.
More information

Passport control

Remember to check whether your ID card or passport is still valid at an early stage before beginning your journey!
More information

Postage and packages

You can send and collect parcels in the DHL Paketshop at WHSmith on the arrival level.
More information

Security control

Here it is checked whether you are carrying dangerous or prohibited items or prohibited liquids.
More information

Smoking lounge

Undisturbed pleasure for smokers: Lounges for smokers have been set up in the piers.
More information

VAT Refund

If you live outside the EU, you can have the VAT on items purchased within the EU refunded before your journey home.
More information

Vending machine for face masks

Forgot your mask? No problem. Use our cashless machine on the terminal driveway.
More info

Wifi and internet

Stay connected with our wifi
More information

Workspace

Your retreat for mobile working and optimum efficiency.
More information
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