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+++ Corona travel information +++ Travel tips +++ Current changes at the airport: passenger information, lounges, shops and more ...

+++ Corona travel information +++ Travel tips +++ Current changes at the airport: passenger information, lounges, shops and more ...
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VIP-Service

Discreet and comfortable

Our VIP-Service

With our VIP-Service we offer you a very individual form of traveling. Discreet and comfortable. You relax in the lounge specially set up for you and we take care of the rest. No queues, no formalities. Your trip starts and ends stress-free at Düsseldorf Airport. While you concentrate on your work in peace & quiet, or quite simply relax, we take care of the check-in or baggage reclaim and deal with all the formalities for you. And of course we’ll take you to your plane in our own VIP car.

What we offer

Departure

Scope of service for departing passengers: A comprehensive service awaits you as guest in our VIP Lounge: During your stay in our lounge, we are there for you non-stop. We take care of the check-in. We keep an eye on departure times and drive you straight to the plane in a comfortable vehicle.
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Arrival

Service for arriving passengers: You’re landing in Düsseldorf and want exclusive service? Be our guest! We pick you up straight from the plane in a comfortable car. We collect your luggage. We take care of you during your stay in the VIP Lounge.
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Transfer

Service for transferring guests: You’re connecting in Düsseldorf and want to use our VIP Service during the transfer time? We pick you up straight from the plane. We take care of you during your stay in the VIP Lounge. And when it’s time for your onward flight, we drive you back to the plane.
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Group service by VIP-Service

Traveling in a group? No problem! Group support for groups from 16 to approx. 40 persons possible. We’ll make you an individual offer. Naturally, our VIP Team is also there to back you up. Please contact us.
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How to find us

You’ll find the premises of the VIP-Service close to Pier A, in the eastern extension in the ground floor. The lounge has a direct driveway, so you arrive discreetly and unnoticed. Enter via the Arrivals level. Follow the signs to “Luftfracht” (Cargo) and “VIP”. You can find more information on the map or the route description (PDF).
Route description (PDF)

Contact

Kontaktieren Sie uns!

vip-service@dus.com
0211 421-2346
0211 421-2429

Online-Booking Request

Check availability now!

Booking request

Download booking form!

To use the service of the VIP Lounge, download the form and send it to us by e-mail, post or fax.

Download PDF

Services and prices at a glance

Basic services
VIP service Premium (arrivals or departures) – (for the first person) incl. lounge use for 2 hours; incl. 2 items of baggage 272,94 €*
VIP-Service Premium (Transfer passengers) - (for the first person) incl. lounge use for 2 hours; incl. 2 items of baggage 385,04 €*
Additional services
VIP-Service Premium (each additional person travelling ) incl. lounge use for 2 hours; incl. 2 items of baggage 136,47 €*
VIP-Service Premium Assistants during departure/arrival (use of VIP lounge), per person 73,11 €*
VIP-Service Premium Handling of tax refunds (incl. 20 receipts) per person 58,49 €*
VIP-Service Premium (children between the ages of 7-15; only in connection with a basic service), per child 63,36 €*
VIP-Service Premium (children up to the age of 6; only in connection with a basic service), per child no charge
VIP-Service Premium & Business - Use of the VIP lounge (only in connection with a basic service) each additional hour or fraction thereof, per person 68,23 €*
VIP-Service Premium - Additional items of baggage (per item) 7,79 €*
VIP-Service Premium & Business - parking (per day and vehicle) 29,24 €*
VIP-Service Premium & Business - charge for cancellation between 12-24 hours before commencing travel 50 % of order value
VIP-Service Premium & Business - charge for cancellation up to 12 hours before commencing travel 80% of order value
VIP-Service Premium & Business - no Show 100% of order value
VIP-Service Premium & Business - supplement for booking within 24 hours of commencing travel 136,47 €*
VIP-Service Premium & Business - Breakfast VIP 1 / per person 20,96 €*
VIP-Service Premium & Business - Breakfast VIP 2 / per person 22,91 €*
VIP-Service Premium & Business - Breakfast VIP 3 / per person 23,68 €*
*Prices incl. VAT.

You can download here comfortably an excerpt from our directory.
272,94 €*
385,04 €*
136,47 €*
73,11 €*
58,49 €*
63,36 €*
no charge
68,23 €*
7,79 €*
29,24 €*
50 % of order value
80% of order value
100% of order value
136,47 €*
20,96 €*
22,91 €*
23,68 €*
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