Preamble:

The following parking and usage conditions (together: General Terms and Conditions or GTC) for the use of parking facilities on the premises of Düsseldorf Airport apply when using all designated parking areas on the premises of Düsseldorf Airport
(with the exception of individual parking spaces and company parking garages of Airport City) by:

Flughafen Düsseldorf GmbH · Flughafenstr. 105 · 40474 Düsseldorf · Telephone: +49 (0)211/421-0 · Fax: +49 (0)211/421-6666 registered in the commercial register of the Düsseldorf Local Court under HRB 28, VAT identification number: DE119351523

(The parking provider is hereinafter uniformly referred to as the “Lessor”.)
The version of the GTC valid at the time the contract is concluded shall apply.

A. General Parking Conditions without Online Parking Reservation

I. Conclusion and Subject of the Rental Agreement

1. By allowing the license plate to be recorded upon entry into the respective parking facility, the renter submits to the airport an offer to conclude a rental agreement for the provision of a parking space for a vehicle against payment in accordance with the tariff displayed for this parking facility, for use in accordance with the primarily applicable provisions of these GTC, or, alternatively, the statutory provisions of German tenancy law (BGB). Acceptance by the lessor is effected by the opening of the barrier.

2. Surveillance, monitoring, safekeeping, and the granting of insurance coverage are not part of the rental agreement. Even if personnel are present in the parking facility and/or the parking area is monitored using optical-electronic equipment (video surveillance), this does not constitute any separate duty of care or assumption of liability, in particular not for theft or damage caused by other renters or third parties.

3. Note: In the case of video surveillance, the controller within the meaning of Art. 4 No. 7 GDPR is the lessor (name and address see preamble). Further information can be found in the data protection notices at: www.dus.com/de-de/services/datenschutz
The renter has no entitlement to a specific parking space within the parking facility.

II. Parking Duration, Maximum Parking Duration, Parking Fee

1. The rental period is calculated based on the duration between the entry and exit of the renter’s vehicle into and from the parking facility (hereinafter: rental period).

2. The maximum parking duration is 6 weeks.

3. The amount of the parking fee for the rental period is determined by the price list valid at the time the vehicle enters the parking facility, which is displayed on site. Parking fees must be paid in full before exiting the parking facility.

III. End of Contract, Usage Compensation, Termination, Removal of the Vehicle

1. The contract ends upon expiration of the rental period, at the latest upon expiration of the maximum parking duration of 6 weeks (see Section II, No. 2), unless the contract is terminated without notice beforehand or otherwise expressly agreed between the lessor and the renter (hereinafter: end of contract). Ordinary termination of the rental agreement is excluded for both parties during the rental period.

2. The renter is obligated to remove the parked vehicle from the parking facility immediately after the end of the contract and to pay any outstanding parking fees.

3. If the renter does not remove the vehicle from the parking facility after the end of the contract, the renter shall, regardless of any other rights and claims of the lessor, owe a usage compensation for the period until removal of the vehicle in the amount of the parking fees according to the price list valid at the time of entry, which is displayed on site in the parking facility. The usage compensation must be paid at the pay station on site.

4. Each party is entitled to terminate the contract without notice for good cause. Good cause for the lessor may exist in particular if the renter repeatedly violates the parking and usage conditions despite prior warning or commits a serious breach, unless the renter is not responsible for the violation.

V. Liability of the Lessor

1. The lessor shall be fully liable in accordance with the statutory provisions for intent and gross negligence on its part, as well as on the part of its legal representatives and executive employees. For the fault of other vicarious agents, liability shall be limited to damages foreseeable at the time of conclusion of the contract and typical for this type of contract.

2. In cases of slight negligence, the lessor shall only be liable if an obligation is breached whose fulfillment is of particular importance for achieving the purpose of the contract (essential contractual obligation). Essential contractual obligations are those that make the proper performance of the contract possible in the first place and on whose compliance the renter relied and was entitled to rely, and whose culpable non-fulfillment jeopardizes the achievement of the contractual purpose. In the event of a slightly negligent breach of essential contractual obligations, the lessor’s liability shall be limited to the damages foreseeable at the time of conclusion of the contract and typical for the contract.

3. Liability of the lessor independent of fault for defects already existing at the time of conclusion of the contract in accordance with Section 536a (1) sentence 1 German Civil Code (BGB) is excluded.

4. The above provisions on exclusion and limitation of liability in Section V, Nos. 1–3 shall not apply to damages resulting from injury to life, body, or health based on a negligent breach of duty by the lessor or an intentional or negligent breach of duty by a legal representative or vicarious agent of the lessor, nor to claims under the Product Liability Act or in cases of fraudulent concealment of defects.

5. Accordingly, the lessor shall not be liable for damages caused solely by natural events, other renters, or other third parties, in particular those resulting from theft or damage to the vehicle.

6. To the extent that the liability of the lessor is excluded or limited, this shall also apply to the personal liability of its employees, representatives, and vicarious agents in connection with the rental agreement.

VI. Duty of Cooperation of the Renter in the Event of Damage

The renter is obligated to report any property damage or financial loss that has obviously occurred during the use of the parking facility within the rental period to the personnel responsible for the parking facility, who must be contacted if necessary via the emergency call system, before leaving the parking facility, and to give them the opportunity to inspect the reported damage.

If, in exceptional cases, this is not possible or not reasonable for the renter, the report must be submitted in writing to the lessor at the address stated in the preamble no later than 14 days after the occurrence of the damage.

In the case of non-obvious damage, the report must be made in writing within 14 days after the damage has been discovered (duty of cooperation).

VII. Liability of the Renter

The renter shall be liable for all damages culpably caused to the lessor in connection with the use of the parking facility by the renter himself, his employees, and his agents. In particular, the renter shall be liable for any contamination and damage to the parking facility caused by his fault. Any further statutory liability of the renter shall remain unaffected.

VIII. Applicable Law, Jurisdiction, Translations

1. The law of the Federal Republic of Germany shall apply, excluding the United Nations Convention on Contracts for the International Sale of Goods (CISG) and the conflict-of-law rules of private international law.

2. If the renter is a merchant within the meaning of the German Commercial Code, a legal entity under public law, or a special fund under public law, the place of jurisdiction for all disputes arising from whatever legal grounds shall be the registered office of the lessor, namely Düsseldorf, unless another place of jurisdiction is mandatorily prescribed by law.

3. In the event of a translation of these General Terms and Conditions, only the German version shall be legally binding.

B. General Online Contract Terms

I. Booking Process

1. An online booking system for the use of parking facilities on the premises of Düsseldorf Airport is provided via the website www.dus.com. Through the system, the date and time of the desired entry and exit as well as, optionally, a discount code can be entered for parking space reservations.

2. Before submitting the offer, the customer is given the opportunity to view and save the information pursuant to Art. 246a EGBGB via a link.

3. The ordering process is designed in such a way that a consumer pursuant to Section 13 BGB confirms, by placing the order using the button “order with obligation to pay”, that they undertake an obligation to pay.

4. Based on the selected options, the customer receives an offer for available parking options, including the parking area, the distance to the terminal (approximate indication), and the price for the parking space (including VAT). In addition, a service fee is charged for each booking process. This amounts to EUR 3.00 per booking for standard bookings and EUR 10.00 per booking for express bookings indicated as such in the booking system and serves to cover the costs incurred by the lessor for processing the booking. The service fees are displayed in the selection interface of the parking options in each specific amount.

5. The customer may proceed with the booking as a registered customer, as a new customer, or as a guest. As a new customer, personal data (name, address, email address, contact details) must be entered in the next step. New customers have the option to create a new customer account by providing a username and password. If the booking is made as a registered and logged-in customer, the personal data from the customer account will be transferred to the booking form. As a guest user, personal data is stored for the one-time booking and deleted after the contract has been processed.

6. Payment of the booking can be made, among other methods, in advance by credit card or PayPal. Depending on the selected payment method, payment information must be provided.

7. Before submitting the offer, the customer receives complete information about the accepted payment methods.

8. Proof of entry authorization is provided by the license plate specified in the booking or the booking confirmation, which includes a reference to the stored license plate authorized for entry as well as an alternative identification medium, the QR code. The customer may print and save the booking confirmation.

9. Before completing the booking, the customer receives an overview of their selection and the personal and payment data they have entered. To complete the booking, the customer must acknowledge these General Terms and Parking Conditions, the data protection provisions, and the notice regarding the EU online dispute resolution platform and agree to their validity by ticking a checkbox. The customer is provided with links to access and save the aforementioned documents.

10. The booking is completed by the customer by submitting the online form via clicking the button “Proceed to payment”. The customer receives an electronic confirmation of receipt of their booking.

11. The customer has the option to correct their entries at any time before submitting the online contract form by navigating forwards and backwards between the individual steps.

12. Insofar as the customer is a consumer within the meaning of Section 13 BGB, Flughafen Düsseldorf GmbH ensures that the consumer receives updates necessary to maintain conformity of the contract also in digital form during the relevant period.

13. Flughafen Düsseldorf GmbH complies with the requirements of credit card companies, in particular regarding PCI DSS certification.

Further information on online parking reservations can be found here and in the “FAQ” (frequently asked questions) section at:
https://www.dus.com/de-de/parken/informationen

If you have any questions or technical issues related to online booking, you can contact us by telephone at +49 (0) 211 421-25 500.

II. Conclusion of Contract / Cancellation for Parking Bookings

1. The provision of the online booking system by the lessor does not constitute a legally binding offer, but merely a non-binding invitation to the customer to submit an offer to the lessor for the conclusion of a reservation or parking space rental agreement.

2. By submitting the online contract form, the customer makes a binding offer to conclude a parking space rental agreement.

3. Acceptance of this offer is effected by an email confirmation from the lessor, which is sent without undue delay after submission of the offer (confirmation of contract). The confirmation is sent electronically to the email address provided by the customer. The confirmation email contains the acceptance of the offer along with booking details and the entire contractual content, i.e., also these General Terms and Conditions and the invoice. The customer waives the provision of a paper copy of the contract prior to submitting their declaration of offer.
Important: The customer is obliged to check their inbox, including any spam folders, to ensure that the confirmation has been received. If the customer has not received the confirmation, they must immediately contact the contact details provided above.

4. Upon acceptance of the offer, a rental agreement is concluded between the customer and the lessor with content and subject to these General Terms and Conditions.

5. As a general rule, the customer has the option to cancel their parking space up to 24 hours before the start of the booking period or to rebook it once free of charge. If the customer has chosen an express booking, they have the option to cancel their parking space up to one hour before the start of the booking period or to rebook it once free of charge. In the event of cancellation, the parking fee is waived, while the service fee remains payable. In the case of a one-time rebooking, no additional service fee is charged.

6. An express booking exists if less than 24 hours lie between the time of booking and the parking period. Such bookings are explicitly indicated as express bookings in the booking system. These bookings may be cancelled up to one hour before the start of the booking period.

III. Conclusion of Contract for Pay Per Use

1. For parking area 12a, Düsseldorf Airport has introduced an online product under the designation “Pay Per Use”. It essentially provides customers who offer transfer services at the airport with access authorization and the right to use parking spaces that are exclusively intended for so-called transfer parking (transport services). Booking via the system is exclusively available to companies providing such transfer services. Booking or use of the parking spaces by consumers within the meaning of Section 13 BGB is not permitted.

2. During the booking process, company data is registered and the license plate(s) of the vehicles used are recorded. The following data must be entered in the booking portal:
a) The company for which the transport services are carried out, including full address details.
b) The vehicle license plates used for transfer parking.
c) The payment method (credit card) through which the base rental fee and usage fees for the parking spaces will be charged.

3. The provisions of these General Terms and Conditions shall also apply to transfer parking, unless specific provisions are stipulated in these GTC.

4. By submitting the online contract form, the customer (the company providing transfer services) submits a binding offer to conclude an indefinite long-term rental agreement (continuous obligation). Acceptance is effected by a corresponding digital confirmation from the lessor. The confirmation includes: customer name and address, date, parking facility, start of parking authorization, booking number, and license plate.

5. For this long-term rental relationship, the customer shall pay the monthly flat fee specified in the booking system as a base charge. This fee is payable for the provision of the allocated parking capacity for transfer services. The credit card will be charged in advance, no later than the 3rd day of the current month.

6. Based on the long-term rental agreement, the customer is entitled to freely use the designated parking areas. A separate booking in the system is not required. The specific usage period is determined by the license plate recognition stored in the system upon entry and exit. No access medium is required for the use of the parking spaces.

7. Payments for the actual use of a parking space within transfer parking are made exclusively via the credit card stored in the booking system, immediately after leaving parking area 12a.

8. The respective usage period is determined by license plate recognition. The usage fee is calculated based on the tariffs published for parking area 12a.

9. In connection with the online booking, the customer expressly consents to the use (collection, storage, and transmission) of their credit card data for the duration of the contract and for contractual purposes.

10. The long-term rental agreement may be terminated via the booking portal subject to a notice period of 3 months. To comply with this notice period, the termination must be received by Flughafen Düsseldorf GmbH no later than the 3rd day of the current month. The contract will then end at the close of the month following the next full month after termination.

11. Flughafen Düsseldorf GmbH is entitled to adjust the monthly base fee for transfer parking with a notice period of two weeks. This information will be provided to the customer by email. If the customer does not agree to the price adjustment, they are entitled to terminate the long-term contractual relationship with immediate effect, without observing a notice period. Termination may be effected via the “Cancellation” button in the portal or by letter, fax, or email to FDG at the following address:

Flughafen Düsseldorf GmbH
Flughafenstr. 105
40474 Düsseldorf
Fax: +49 (0)211/421-6666
Email: parken@dus.com

12. If the credit card stored in the booking portal cannot be charged, Flughafen Düsseldorf GmbH will attempt to charge it again after 7 (seven calendar days). If this attempt also fails, the vehicles registered in the booking portal for which the charge has failed twice will be immediately blocked from further access to Düsseldorf Airport. As soon as the user provides a valid credit card in the online customer portal, FDG will attempt the charge again. If this attempt also fails, the vehicles will remain blocked. Reactivation of the blocked vehicles is only possible after full settlement of outstanding amounts and not earlier than the next working day.

III. Use of the Online Booking System by Secondary Providers

1. In order to meet the demand for parking spaces in close proximity to Düsseldorf Airport at socially acceptable prices, it is in the interest of the lessor as the parking provider to prohibit the unauthorized commercial or business-related transfer as well as the corresponding offering of parking ticket bookings for parking spaces at Düsseldorf Airport at increased prices.
The lessor acts as the primary provider, through whose online booking system at
https://www.dus.com/de-de/parken
parking tickets for parking facilities at Düsseldorf Airport are sold via direct distribution. The authorization of selected secondary providers is possible but requires the express prior written consent of the lessor.

The booking of parking tickets via the lessor’s online booking system is therefore permitted exclusively for direct customers for non-commercial or non-business purposes. Any unauthorized commercial or business-related (i.e., profit-oriented) transfer or offering of these parking ticket bookings on the market is expressly prohibited.

In particular, the following is not permitted:
a) Unauthorized commercial or business-related handling of parking ticket bookings for third parties for a service fee or other remuneration in the form of a business management service (e.g., via automated real-time queries), regardless of whether the contract is concluded between the lessor and the intermediary or the third party.
b) Unauthorized transfer (e.g., resale) or offering of parking ticket bookings for a service fee or other remuneration, in particular if the price exceeds the price according to the lessor’s currently valid price list.
c) Unauthorized regular and/or large-scale transfer (e.g., resale) or offering of parking ticket bookings for commercial or business purposes.
d) Unauthorized commercial or business-related use or facilitation of use of parking ticket bookings.

2. In the event of a violation of the provisions in Section III.1, the lessor is entitled to impose an appropriate contractual penalty of up to €2,000 for each individual violation. This primarily serves to prevent unauthorized secondary business models involving commercial or business-related transfer or offering and to protect customers against excessive prices due to additional service fees or other charges for parking tickets relating to the lessor’s parking facilities.
The amount of the contractual penalty shall be determined in particular by the number of violations, any revenue or profits generated from the unlawful transfer or offering, the type and degree of fault (intent or negligence), the efforts and success of the violating party in remedying the damage, the necessary costs of pursuing the violations, whether and to what extent the violating party is a repeat offender, and the number of parking tickets offered, sold, transferred, or used.
The exact amount of the contractual penalty shall be determined by the lessor at its reasonable discretion in each individual case and may be reviewed by the competent court in the event of a dispute as to its appropriateness. The contractual penalty shall be offset against any claims for damages by the lessor arising from the violation.

3. In addition to the imposition of a contractual penalty pursuant to Section III.2, the lessor is entitled to recover any financial advantage derived from the commercial or business-related transfer or offering of parking tickets. This includes, in particular, any additional proceeds (e.g., through service fees or other charges) resulting from the unlawful transfer or offering of parking tickets within the meaning of Section III.1. The criteria set out in Section III.2 and the amount of any contractual penalty imposed shall be decisive in determining whether and to what extent such additional proceeds must be surrendered.

4. The assertion of further damages shall remain expressly reserved.

5. The data and information stored in the online booking system constitute a database within the meaning of Section 87a of the German Copyright Act (UrhG) and are protected in favor of the lessor. Any use, reproduction, or distribution of this database (in whole or in substantial parts) without an express license is prohibited. Unlawful infringements of this exclusive right of the lessor will be prosecuted.

C. General Parking Conditions with Online Parking Reservation

I. Rental Agreement

1. Upon conclusion of the parking space rental agreement by means of the contract confirmation, the lessor is obligated to grant the renter the use of the parking facility specified in the contract confirmation for the parking duration (rental period) specified therein.
In the case of the “Pay per Use” product, an indefinite right of use or enjoyment of the parking areas belonging to the product exists for the duration of the contract.
During the rental period, with products having a fixed term, the renter is entitled to a single entry and exit into and from the parking facility (no long-term rental agreement).
There is no entitlement to a specific parking space within the parking facility named in the contract confirmation.

2. Surveillance, monitoring, safekeeping, and the granting of insurance coverage are not part of the rental agreement. Even if personnel are present in the parking facility or the parking area is monitored using optical-electronic equipment (video surveillance), this does not constitute any duty of care or assumption of liability, in particular not for theft or damage caused by other renters or third parties.
In the case of video surveillance, the controller within the meaning of Art. 4 No. 7 GDPR is the lessor (name and address see preamble).

3. The renter is obligated to report any obvious damage to the personnel responsible for the parking facility, who must be contacted if necessary via the emergency call system, before leaving the parking facility, and to give them the opportunity to inspect the vehicle.
If, in exceptional cases, this is not possible or not reasonable for the renter, the report must be submitted in writing to the lessor at the address stated in the preamble no later than 14 days after the occurrence of the damage.
In the case of non-obvious damage, the report must be made in writing within 14 days after the damage has been discovered (exclusion periods).

4. If the renter fails to comply with the notification obligation in accordance with the preceding paragraph, all claims for damages by the renter against the lessor shall be excluded, unless the renter is not responsible for the breach.
This exclusion of liability shall not apply if the renter has suffered personal injury or if the damage was caused by the lessor intentionally or with gross negligence, or in the event of a breach of essential contractual obligations (see Section IV below).

5. Formation and subject of the rental agreement: By allowing the license plate to be recorded upon entry into the respective parking facility, the renter submits to the airport an offer to conclude a rental agreement for the provision of a parking space for a vehicle against payment in accordance with the tariff displayed for this parking facility, for use in accordance with the primarily applicable provisions of these GTC, or, alternatively, the statutory provisions of German tenancy law (BGB).
Acceptance by the lessor is effected by the opening of the barrier.

II. Rental Price / Parking and Reservation Fees

1. The rental fee (“parking fee”) is determined based on the duration between the entry and exit of a vehicle into and from the parking facility (“rental period”) or the rental period specified in the contract confirmation. The parking fee must be paid in accordance with the terms set out in the contract confirmation.

2. The parking fee displayed in the booking interface must be paid immediately by credit card or PayPal for products with the payment method “prepayment”. Otherwise, payment shall be made on site. In the event of exceeding the booked rental period, the renter has the option to pay the additional parking fees either at the pay station on site or digitally via dus.com/pay.

3. A refund of parking fees in the event that the customer does not use the parking space booked for a fixed term is only possible in accordance with the applicable statutory provisions (currently: Section 537 BGB) and is otherwise excluded. A partial refund of parking fees is excluded if the customer exits the parking facility before the end of the rental period specified in the contract confirmation.

4. For products with the payment method “payment at the pay station”, the parking fee must be paid before exiting at the pay station using the parking ticket generated via QR code.

5. If the customer has taken an entry ticket (parking ticket) at the barrier upon entry, the parking fee must be settled before exit at the pay station using the ticket obtained or by presenting the parking ticket at the on-site parking service center.

6. For all online parking bookings, the service fee displayed in the booking interface in the amount of EUR 3.00 or EUR 10.00 for express bookings must be paid immediately in advance when booking by credit card or PayPal.

7. A refund of the service fee shall not be made, even in the event of cancellations or in the case of reimbursement of parking fees pursuant to Section 537 BGB (Section II No. 3).

III. Parking Duration, Maximum Parking Duration, Termination, Usage Compensation

1. The contract ends upon expiration of the rental period, unless the contract is terminated without notice beforehand or otherwise expressly agreed. Ordinary termination of the rental agreement is excluded for the duration of the rental period.

2. The maximum rental period is specified during the booking process and is generally 6 weeks. The renter is obligated to remove the parked vehicle from the parking facility immediately after the end of the contract or expiration of the rental period. If the renter fails to fulfill this obligation, the lessor is entitled, after prior written notice, setting a reasonable deadline, and threatening removal, to remove the renter’s vehicle from the parking facility. The renter shall bear the costs of removal, storage, disposal, and utilization, unless the renter is not responsible for the failure to remove the vehicle.

3. If the renter does not remove the vehicle from the parking facility after expiration of the rental period, the renter shall owe usage compensation for the period until removal in the amount of the parking fees according to the price list valid at the time the vehicle entered the parking facility, which is displayed on site.

4. The usage compensation must be paid at the pay station on site before exiting.

5. Each party is entitled to terminate the contract without notice for good cause. Good cause for the lessor exists in particular if the renter, despite prior warning, again or continuously violates the usage provisions pursuant to Section C, unless the renter is not responsible for the violation.

6. In the event of a violation of the usage provisions pursuant to Section C or other interference with possession, the lessor is entitled to have the vehicle towed away immediately at the renter’s expense. The lessor is also authorized to remove the vehicle from the parking facility in cases of imminent danger.

IV. Liability of the Lessor

1. During the term of the rental agreement, the lessor shall be liable for damages demonstrably caused by breaches of duty attributable to it, its employees, or its agents. Accordingly, the lessor shall not be liable for damages caused solely by natural events, other renters, or other third parties, in particular those resulting from theft or damage to the vehicle.

2. The lessor shall be liable for breaches of duty only in cases of intent or gross negligence, unless otherwise provided below. In cases of slight negligence, the lessor shall only be liable if there is an injury to life, body, or health resulting from a culpable breach of duty (personal injury) or in the event of a breach of essential contractual obligations. Essential contractual obligations are those whose fulfillment is necessary for the proper execution of the contract and on whose compliance the renter relies and may rely, in particular the obligation to provide use of the parking space and the obligation to pay the rental price.

3. To the extent that the liability of the lessor is excluded or limited, this shall also apply to the personal liability of its employees, representatives, and vicarious agents in connection with the rental agreement.

V. Liability of the Renter

The renter shall be liable for all damages culpably caused to the lessor or to third parties by the renter himself, his employees, his agents, or persons accompanying him. Furthermore, the renter shall be liable for any contamination and damage to the parking facility caused by his fault. Any further statutory liability of the renter shall remain unaffected.

VI. Access Medium

1. The license plate stored in the booking system serves as the sole identification medium for entry and exit in the case of the “Pay per Use” product. In all other cases of online booking, the renter receives a QR code which, in addition to the license plate, may also be used as an access medium.
Except for the “Pay per Use” product, a parking ticket is generated upon entry into the respective parking facility, which must be used as a means of payment (unless payment has already been made in advance) at the pay station before exit.

2. If access is not possible for technical reasons, the customer must press the call button on the entry terminal and follow the instructions of the service personnel. For the lessor, the holder of the access medium (license plate) is deemed entitled to use the vehicle and the rented parking space. The lessor is entitled, but not obliged, to verify this entitlement.

3. If the renter does not use the designated access medium in accordance with No. 1 when exiting, or if it has been lost prior to exit so that the actual rental duration cannot be determined, the renter shall owe a lump-sum reimbursement of expenses in the amount of three daily parking fees, calculated based on the prices displayed in the parking facility, unless the renter is not responsible or proves that no expenses were incurred or that they were significantly lower than the lump sum.

D. General Terms of Use

The vehicle may only be parked and retrieved during the opening hours displayed on site or otherwise communicated.
The renter is only permitted to park passenger cars without trailers in the parking facility (vehicles). Motorcycles may only be parked if this is explicitly permitted by appropriate signage. A prerequisite for parking authorization is that the parked vehicle is covered by liability insurance, has an official license plate (§ 23 StVZO), and bears a valid official inspection sticker (e.g., TÜV).
Vehicles may only be parked within the marked parking spaces, with only one vehicle per space. Reverse parking is not permitted. If parking attendants are present on site, the renter must park in the space assigned to them.
If parking spaces are reserved for renters with special authorization (e.g., long-term parkers, persons with disabilities), the renter may only use these spaces if they possess the required authorization. The renter must provide proof of such authorization upon request when using these spaces. Within the parking facility, vehicles may only be moved at walking speed.
The following is prohibited within the parking facility:
• parking of trailers;
• unauthorized parking of vehicles outside marked parking spaces, e.g. in driving lanes, across two parking spaces, in front of emergency exits, in disabled parking spaces, on spaces marked as reserved, or on hatched areas;
• storage of fuels and flammable materials, as well as empty fuel containers;
• unnecessary idling of engines;
• causing disturbance by exhaust fumes or noise, especially by prolonged idling, testing the engine, or honking;
• parking of vehicles with leaking tanks, engines, or damaged oil, coolant, or air-conditioning systems, carburetors, or vehicles in an otherwise unroadworthy condition that could endanger the operation of the parking facility;
• refueling of vehicles;
• staying in the parking facility unless directly related to parking or retrieving a vehicle;
• repair or maintenance of vehicles;
• contamination of the parking facility, in particular by cleaning vehicles or draining coolant, fuel, or oil;
• walking on driving lanes, including entry and exit routes, unless no separate pedestrian paths or side strips are available;
• smoking or the use of open fire;
• use of bicycles, mopeds, inline skates, skateboards, or other devices and parking them within the facility;
• distribution of advertising materials.
The renter must also comply with the instructions of the personnel as well as observe all traffic signs and notices on site. In addition, the airport usage regulations and the provisions of the German Road Traffic Regulations (StVO) shall apply accordingly.

E. Notice Regarding the EU Online Dispute Resolution Platform

The European Commission has established a platform for online dispute resolution (“ODR platform”) between traders and consumers (Art. 14 (1) ODR Regulation). The ODR platform is available at:
https://ec.europa.eu/consumers/odr/
We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.

F. Applicable Law, Jurisdiction, Translations

I. As a general rule, German law shall apply. For consumers, the law of their habitual residence shall apply if this is more favorable to the consumer than German law.

II. Outside the scope of consumer protection provisions, German law shall apply, excluding the conflict-of-law rules of private international law.

III. If the renter is a merchant, the place of jurisdiction for all disputes, regardless of their legal basis, shall be the registered office of the lessor, namely Düsseldorf, unless another place of jurisdiction is mandatorily prescribed by law. Section 29c of the German Code of Civil Procedure (ZPO) shall apply to consumers.

IV. In the event of a translation of these General Terms and Conditions, only the German version shall be legally binding.

V. The place of jurisdiction for contractual disputes shall be Düsseldorf as the place of performance.