Customs office and contact
Departure certificates are given to departing passengers on the departure level. You will find the customs office in area B of the terminal building next to the check-in counter 192, opening times: 4 a.m. to 8 p.m. daily.
Arriving passengers can reach customs around the clock at exit 4B in the central arrival. Departures can also come here if the office on the departure level is not occupied. If you would like to contact us from the public area of arrival, please use the bell at exit 4B.
Arriving passengers can reach customs around the clock at exit 4B in the central arrival. Departures can also come here if the office on the departure level is not occupied. If you would like to contact us from the public area of arrival, please use the bell at exit 4B.
General information for passengers
Tel: 0351 44834-510 Mon-Fri 8 a.m. to 5 p.m.
Main information
Operations center for travel
Tel: 0211 4216944
Cargo handling
Tel: 0211 913818-0
Zoll.de
Tel: 0351 44834-510 Mon-Fri 8 a.m. to 5 p.m.
Main information
Operations center for travel
Tel: 0211 4216944
Cargo handling
Tel: 0211 913818-0
Import of goods from non-EU countries
If you are arriving from a non-EU country or from special tax areas (e.g. the Canary Islands or the British Channel Islands), you can import goods to Germany within certain quantity and value limits free of charge.
Alcohol and alcoholic beverages
You must be at least 17 years of age to import alcohol and alcoholic beverages. You may bring in the following quantities duty-free:
1 liter of spirits (alcohol content more than 22 percent volume or undenatured ethyl alcohol of 80 percent volume or more) or 2 of liters alcohol and alcoholic beverages (alcohol content of at most 22 percent volume) or a proportional combination of these goods
4 liters of non-sparkling wines
16 liters of beer
1 liter of spirits (alcohol content more than 22 percent volume or undenatured ethyl alcohol of 80 percent volume or more) or 2 of liters alcohol and alcoholic beverages (alcohol content of at most 22 percent volume) or a proportional combination of these goods
4 liters of non-sparkling wines
16 liters of beer
Tabacco products
You must be at least 17 years of age if you intend to import tobacco products. The following allowances apply to tobacco products:
200 cigarettes
or 100 cigarillos
or 50 cigars
or 250g loose tobacco
or a proportional combination of these goods
200 cigarettes
or 100 cigarillos
or 50 cigars
or 250g loose tobacco
or a proportional combination of these goods
Medicines and other goods
The quantity corresponding to the personal needs of the passenger.
The following allowances apply to other goods and products:
Goods with a total value of up to EUR 430
Passengers under 15 years of age, goods with a total value of up to EUR 175
Exceeding the value limits
Assuming you want to import a piece of jewelry or a dress – one talks of indivisible goods – and the value exceeds the limit shown, import duties will be raised on the full value of the item.
Tips on your property
Anyone wanting to take a high-value device with him on his trip can ensure a smooth entry before departure. Customs will issue an export confirmation for it, which on returning proves that this device was not acquired abroad and is thus not declarable. Please go to Customs before your departure.
The following allowances apply to other goods and products:
Goods with a total value of up to EUR 430
Passengers under 15 years of age, goods with a total value of up to EUR 175
Exceeding the value limits
Assuming you want to import a piece of jewelry or a dress – one talks of indivisible goods – and the value exceeds the limit shown, import duties will be raised on the full value of the item.
Tips on your property
Anyone wanting to take a high-value device with him on his trip can ensure a smooth entry before departure. Customs will issue an export confirmation for it, which on returning proves that this device was not acquired abroad and is thus not declarable. Please go to Customs before your departure.
Importing goods from EU Member States
If you arrive in Germany from an EU Member State, you are allowed to import goods into Germany for your personal use free of duty and tax and without completing customs formalities. Exceptions are the special zones (e.g. the Canary Islands and British Channel Islands) where the import rules are the same as for non-EU Member States. For goods subject to excise duty, such as alcohol and tobacco, guide levels exist within the EU below which it is assumed that such goods are for private use.
Alcohol and alcoholic beverages
You must be at least 17 years of age to import alcohol and alcoholic beverages. The following count as guideline quantities for personal consumption within the EU:
10 liters of spirits (e.g. brandy, whisky, rum, vodka)
10 liter of alcoholic sweet drinks (Alcopops)
20 liters of fortified wines (e.g. sherry, port and Marsala)
60 liters of sparkling wine
110 liters of beer
No guideline quantity has been established in Germany for wine from other EU member states. From a consumption tax perspective, wine can be brought in unlimited quantities for consumption for private purposes. This does not affect rules under wine law for transport of wine.
10 liters of spirits (e.g. brandy, whisky, rum, vodka)
10 liter of alcoholic sweet drinks (Alcopops)
20 liters of fortified wines (e.g. sherry, port and Marsala)
60 liters of sparkling wine
110 liters of beer
No guideline quantity has been established in Germany for wine from other EU member states. From a consumption tax perspective, wine can be brought in unlimited quantities for consumption for private purposes. This does not affect rules under wine law for transport of wine.
Tobacco and coffee products
You must be at least 17 years of age to import tobacco products. The following quantities apply to tobacco products:
800 cigarettes
400 cigarillos
200 cigars
1 kg loose tobacco
Until 31 December 2017, cigarettes purchased by private individuals in the republics of Bulgaria, Croatia, Latvia, Lithuania, Hungary or Romania in tax-free circulation for their own needs and who carry into the German fiscal area themselves, subject to premature reaching of the global consumption tax within the meaning of Article 10 of Directive 2011/64/EU by any of the aforementioned member states, are duty free only up to a quantity of 300 each.
Please also note the further customs information on the subject of tobacco products.
The following guideline values apply here:
10 kg coffee
10 kg goods containing coffee
800 cigarettes
400 cigarillos
200 cigars
1 kg loose tobacco
Until 31 December 2017, cigarettes purchased by private individuals in the republics of Bulgaria, Croatia, Latvia, Lithuania, Hungary or Romania in tax-free circulation for their own needs and who carry into the German fiscal area themselves, subject to premature reaching of the global consumption tax within the meaning of Article 10 of Directive 2011/64/EU by any of the aforementioned member states, are duty free only up to a quantity of 300 each.
Please also note the further customs information on the subject of tobacco products.
The following guideline values apply here:
10 kg coffee
10 kg goods containing coffee
Carrying and importing animal products
Regulations on the importation of animal products in the EU:
The importation into the EU of meat and milk and products made of them is in principle prohibited. Product-specific import restrictions apply to other products on a case by case Basis.
These regulations do not apply to importation of products for private consumption from the following countries:
• Andorra
• Liechtenstein
• Norway
• San Marino
• Switzerland
In addition, these regulations do not apply to importation of fishery products for private consumption from the Faroes and Iceland. Regulation (EC) No. 206/2009 of the Commission governs the non-commercial importation of all animal products in the EU.
The importation into the EU of meat and milk and products made of them is in principle prohibited. Product-specific import restrictions apply to other products on a case by case Basis.
These regulations do not apply to importation of products for private consumption from the following countries:
• Andorra
• Liechtenstein
• Norway
• San Marino
• Switzerland
In addition, these regulations do not apply to importation of fishery products for private consumption from the Faroes and Iceland. Regulation (EC) No. 206/2009 of the Commission governs the non-commercial importation of all animal products in the EU.
Products allowed in limited quantities
Importation of the following products in small quantities is allowed under certain conditions:
Baby milk powder, baby food and medically necessary special food (maximum two kilograms)
Medically necessary special pet food (maximum two kilograms)
Fish and fishery products for personal needs (maximum 20 kilograms or a single, heavy fish)
Other animal products for private consumption, e.g. honey (maximum two kilograms)
For animal products of protected species (like caviar from certain species of sturgeon) additional limits partly apply.
Baby milk powder, baby food and medically necessary special food (maximum two kilograms)
Medically necessary special pet food (maximum two kilograms)
Fish and fishery products for personal needs (maximum 20 kilograms or a single, heavy fish)
Other animal products for private consumption, e.g. honey (maximum two kilograms)
For animal products of protected species (like caviar from certain species of sturgeon) additional limits partly apply.
Products allowed in unrestricted quantities
Bread, cakes, biscuits, chocolate and confectionary (not mixed or filled with meat products)
Packaged food supplements
Meat extracts or meat concentrates
Olives filled with fish
Pasta and noodles (not mixed or filled with meat products)
Packaged meat broths and soup aromas
All other products, which contain no meat or milk resp. milk products, and consist of less than 50% of egg or fishery products, can be imported.
Packaged food supplements
Meat extracts or meat concentrates
Olives filled with fish
Pasta and noodles (not mixed or filled with meat products)
Packaged meat broths and soup aromas
All other products, which contain no meat or milk resp. milk products, and consist of less than 50% of egg or fishery products, can be imported.