Postage and packages

Send and receive

At WHSmith on the arrival level you will receive stamps, you can send and collect parcels.

DHL Paketshop

You can buy postage at all WHSmith-Shops in the terminal.

You can also send and receive small and large packages at the DHL-Paketshop at WHSmith on the arrivals level.

Please note: the shop does not offer postage calculation or options for weighing shipments, so you will need to know the proper postage calculation for your shipment beforehand.

Registered mail, book and merchandise shipments or shipments abroad can only be dropped off with prepaid postage. Luggage and dangerous goods cannot be shipped. You can use the Paketshop as your receiving address, except for registered mail.

For pricing information and online postage, visit:

Adress to be used by sender                                    (for customers registered with DHL):

Recipient’s Name
Recipient’s Post Number (according to registration)
Postfiliale 623
D - 40474 Düsseldorf

Adress to be used by sender                                    (for customers not registered with DHL):

Recipient’s Name
Postfiliale 623
Terminal Ring 1
D - 40474 Düsseldorf

Opening times and location

Hours for WHSmith on the arrivals level:

Daily from 6:00 - 24:00


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Do you have questions?

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